Job Title

Veterinary Receptionist - Gippsland Veterinary Hospital Were looking for a superstar receptionist who understands the unique needs of our large animal and dairy clients as well as our companion vets and can deliver exceptional customer service to keep our busy team running smoothly. About Us Gippsland Veterinary Hospital is a long-established practice with a strong focus on large animal care. Our main hospital in Maffra is complemented by the Sale Vet Centre and the purpose-built Gippsland Equine Hospital. Our client base includes progressive dairy and beef farmers alongside an ever-growing equine community and small animal owners. We pride ourselves on delivering a high standard of service and diagnosing and treating most cases in-house thanks to our advanced equipment and experienced veterinary team. As part of the expanding Apiam Animal Health group, were committed to enriching the lives of animals, people, and communities across regional Australia. About the Position Provide outstanding customer service to our large animal, equine, and small animal clientsboth over the phone and in person. Manage appointments for vets and nurses, ensuring efficient scheduling for farm visits and in-clinic consults. Liaise with clinical staff to coordinate large animal emergencies and routine herd health work. Process invoices and payments accurately. Maintain a professional and welcoming reception area. About You Experience in a veterinary clinic is highly valued, particularly with large animal or mixed practice environments. Minimum 2 years in a customer service role. Strong communication skills and the ability to handle complex conversations with professionalism. Excellent time management and multitasking skills. Ability to work independently and as part of a team. Perks and Benefits Generous clinic discounts for your own animals. Paid Volunteer Leave, extra Parental Leave, and Apiam Wellness Day. Discounts from major retailers and health providers. A supportive, positive clinic culture that values every team member. Mental health support through our Employee Assistance Program and in-house Mental Health First Aid Officer. Opportunities for career development within an industry-leading organization. If you have a passion for rural communities, large animal care, and exceptional client service, wed love to hear from you! Apply now with your resume and cover letter. Any questions please contact ***********@apiam.com.au Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr