Job Title

THE OPPORTUNITYViva Leisure, parent company to Club Lime, is looking for individuals interested in development opportunities that may lead to club management, as part of our Future Leaders Programme. This programme is designed to develop Assistant Club Managers into future Club Managers and provide a pathway to manage your very own club.We have an exciting opportunity for an Assistant Club Manager at our club in Waurn Ponds. In this role, youll gain handson experience and mentorship from industry leaders, while receiving personalised development, upskilling opportunities, and constructive feedback to support your growth. Youll be responsible for delivering exceptional leadership and promoting health and wellbeing among members and staff, all while building the skills needed to progress toward a future Club Manager role.The Assistant Club Manager supports the Club Manager in overseeing daytoday club operations and plays a key role in delivering an exceptional member experience. Responsibilities include assisting in the leadership and development of a high-performing team, maintaining a clean, safe, and wellpresented facility, and ensuring the club offers engaging programs that meet and exceed member expectations.The role requires a strong focus on customer service, operational excellence, and driving new membership sales. In the absence of the Club Manager, the Assistant Club Manager acts as the primary point of contact and represents the club, ensuring continuity in leadership and service standards.This is a permanent parttime role with 23 hours per week.SKILLS & EXPERIENCECurrent First Aid and CPR certification (or willingness to obtain)Strong knowledge of and a passion for the fitness industryExperience in sales and customer service, ideally within the fitness or retail sectorsDemonstrated peoplemanagement and teamleadership experienceProven sales aptitude with a resultsdriven mindset and ability to meet targetsProficiency in Microsoft Office applications (e.g., Word, Excel, Outlook)KEY RESPONSIBILITIESDrive membership growth by proactively following up on leads and walkins to maximize conversionMonitor club performance metrics (e.g., Net Member Movement, PT Packs sold) and support improvement initiativesProvide coaching, feedback, and training to staff to enhance sales and customer service capabilitiesEnsure accurate onboarding of new members, including inductions and access setupPromote additional services such as Personal Training, Programs, and Group Fitness to enhance member experienceCollaborate with the Club Manager on local marketing initiatives and community engagementRespond to member enquiries and complaints, escalating issues as neededMaintain cleanliness, safety, and functionality of club facilities and equipmentSupport safety compliance through audits, incident reporting, and hazard managementAssist with administrative duties and ensure adherence to company policies and proceduresLead by example, fostering a positive team culture and supporting staff development and recruitmentManage and support Group Fitness and Personal Training operations, including timetabling, recruitment, and lead generationYOUR LIFE AT VIVA - PERKS & BENEFITSAs an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great worklife balance for personal rejuvenation and wellbeing, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing Learning and Development opportunities. With countless career paths under one roof, the possibilities are endless.Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that its when we embrace our differences that we perform at our best.We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work.ABOUT VIVA LEISUREAt Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry benefitting our members, shareholders, franchisees, communities, and employees alike.As an Australianowned and ASXlisted company, we offer a diverse range of health and fitness solutions, including bigbox health clubs, express gyms, highintensity group training studios, Pilates, yoga, aquatics, womensonly facilities, personal training, and more. Established in 2004, our key brands include Club Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance. With over 300 facilities across Australia and internationally, including corporateowned and franchised sites, were proud to serve diverse communities.In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brands both domestically and internationally. Chain Collective now operates as the franchising arm of Viva Leisure, proudly holding Plus Fitness as its flagship franchised brand paving the way for the continued growth and success of multiple fitness concepts across Australia and beyond.In 2024, Viva Leisure acquired a 34% stake in Boutique Fitness Studios (BFS), the master franchisee for leading global brands including Club Pilates, Rumble Boxing, StretchLab, and CycleBar. This partnership marks an exciting new chapter as Vivas Rebalance Pilates & Yoga studios transition to Club Pilates, uniting local expertise with worldclass brand standards to deliver a premium member experience. That same year, Viva Leisure also acquired a 25% equity stake in World Gym Australia, along with three corporateowned World Gym locations in Queensland Stafford, Coomera, and Underwood further strengthening our presence in the premium fitness sector.Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and wellbeing of all communities we form part of.As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples. #J-18808-Ljbffr