Australian Caravan Centre is currently recruiting, and an exciting full-time opportunity exists for a Customer Service Representative to join our team at our dealership located in Chinderah. As the go-to person for our Customer Service department, you will thrive on providing high-level administrative support to facilitate progress toward Australian Caravan Centre (ACC) goals. You will have experience handling a wide range of administrative tasks including scheduling, correspondence, document management, and data entry. To be considered for this role, you must demonstrate a strong customer service background. Position Details Full-time position Monday Friday 8:00am 4:00pm Chinderah location Key Responsibilities Provide excellent customer service to our customer base, answering enquiries while liaising with the Service Manager. Check in customers and their caravans on arrival. Assist with day-to-day administrative tasks including invoicing, Monday.com responses, phone calls, and face-to-face customer service. Book repairs and service appointments. Perform general ad-hoc tasks as required, including phone calls and emails. About You Ability to work in a team, be self-motivated, and proactive. Confident, driven to succeed, and willing to learn with a strong focus on upskilling and growth. Competent computer skills. Previous administration experience in the industry is highly regarded, but not essential. A passion for caravan and camping is highly regarded. A background in parts and/or the ability to communicate confidently with customers and the workshop about caravan parts is also highly regarded. To apply, please submit a CV and cover letter highlighting your suitability for this position through Seek, including your availability. The successful candidate must provide a current police check. Only shortlisted candidates will be contacted. #J-18808-Ljbffr
Job Title
Customer Service Administrator