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Join to apply for the Communications Manager role at Coates Group2 days ago Be among the first 25 applicantsJoin to apply for the Communications Manager role at Coates GroupBe Part of Our Next ChapterFor over almost 60 years, our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of, were just getting started!Be Part of Our Next ChapterFor over almost 60 years, our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of, were just getting started!Were a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If youve ordered in-store or in the drive-thru at McDonalds somewhere in the world in the last few years, chances are youve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.Were looking for a Communications Manager to own our internal comms heartbeat shaping strategy, building smart frameworks, and delivering messages that connect, inspire, and engage our global Coates Crew. Youll lead everything from big-picture strategy to day-to-day storytelling, driving alignment and energy across the business. Youll also jump into reactive comms, crisis response, employer brand campaigns, and select external comms making sure every message is clear, on-brand, and impossible to ignore.Key Responsibilities For The RoleDefine and execute internal communications strategy to keep Crew informed, aligned, and engaged.Create and maintain internal communications framework.Partner with CBO, CoS, and CPO to finalise Internal Communication & Engagement Framework.Own strategic planning and execution of all internal comms and touchpoints.Develop global comms and engagement calendar (categories, ownership, cadence, channels).Write comms from both company and SLT member perspectives.Lead content refresh to improve messaging, visuals, and quality, including monthly Crewsletter.Manage stakeholder relationships and comms processes.Ensure brand and company strategy are embedded in all comms.Collaborate with Brand, Marketing, and Comms team on deliverables.Recommend and implement tools, resources, and processes to improve internal comms.Focus on enhancing connection, visibility, alignment, and engagement globally.Project manage End of Year and Financial Year presentations/videos, including strategy and messaging.Create Coates language and copy library for consistent brand voice.Project manage Coates History Book.Support marketing initiatives requiring strong writing skills.Assist in defining leadership profiles for SLT and thought leaders.Collaborate on special projects as required.Qualifications And Experience7+ years of experience in communications (either internal or external)Proven ability to be an individual contributor and communications SMEDemonstrated effective writing and communications skillsExperience creating, executing and managing an internal communications programExperience in both the strategic and tactical elements of internal comms in order to own internal comms end-to-end, including creating a narrative tied to company and/or brand strategy, deep understanding of company strategy, concise and engaging writing and editing, attention to detail, ability to identify SMEs and build effective relationships, perform hands on role for all elements of internal commsAbout CoatesWe are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.Together, we are creators, allowing us to make our purpose a reality to create immersive brand experiences for everyone.Join a Crew that CaresBe part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.Be inspired To Be MoreWe skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished, but know the best is yet to come.Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).Fraud Alert: Employment Scam AdvisoryIt has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com .We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.Please Be Advised Of The FollowingCoates does not operate or communicate through any domain resembling "@ coatesgroupcareer.com "We do not contact employment candidates via email to solicit personal or financial informationAll applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates GroupAll emails from us will come from our official domain, which is (at)coatesgroup(dot)com or via our Applicant - Tracking System (ATS) email address, which is no-reply(at) hire.lever (dot)coIf you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing/EditingIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Coates Group by 2xGet notified about new Communications Manager jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 weeks agoCommunication Specialist & Press OfficerSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoSenior Manager, Policy Communications (Australia/New Zealand)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 21 hours agoCommunications Manager - Comms, Content & BrandSydney, New South Wales, Australia 2 weeks agoSenior Corporate Communications Manager (FTC)Internal Communications & Experience ManagerSydney, New South Wales, Australia 3 weeks agoSenior Manager | Culture, Engagement and CommunicationsSydney, New South Wales, Australia 21 hours agoPeople & Purpose Communications Manager (12-Month FTC)Sydney, New South Wales, Australia 2 days agoSenior Manager | CEO/Chair CommunicationsSydney, New South Wales, Australia 5 days agoParramatta, New South Wales, Australia 2 weeks agoAssociate Manager, Global Public Relations (Bangkok-based, Relocation Provided)Senior Community, Stakeholder and Government Relations AdvisorKirribilli, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSenior Manager, Public Relations (Bangkok-based, Relocation Provided)Sydney, New South Wales, Australia 6 days agoOrganic Social and Communications Manager (Contract)Were unlocking community knowledge in a new way. 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