Job Title

Join to apply for the Field Services Engineer role at Nextracker Inc. Job Description The Field Services Technician will be based in Queensland, Australia. In this position you will report to the Director, Asset Management. The Customer Service teams goal is to facilitate positive customer experience with Nextpower. The Field Services Technician assures us that Nextpowers product and continuing support exceeds customer expectations and is of the highest quality possible, developing customer loyalty by optimizing the product to the customers needs and providing great technical support services. We Are Looking For Someone Who Demonstrates Passionate drive to innovate and create. Integrity to the core. Enthusiastic customer focus. Consistent interactive teamwork. Desire for continuous improvement and top performance. Here Is a Glimpse Of What You Will Do Test and commission Nextpower products. Provide tracker control system expertise to deliver site upgrades, diagnostic troubleshooting, as well as repairs and maintenance to Nextpower tracking systems and associated technology of commissioning activities including completion of all testing and quality documentation. Provide technical support for Nextpower customers worldwide, ensuring a bestinclass customer experience and providing product and systems expertise to maximize customer value. Play a key role in thirdparty qualification for O&M providers. Support product development, sales, and marketing as requested. Manage field testing of prototype and beta product lines. Uphold Nextpowers professional reputation and liaise with clients regarding remediation activities and warranty conditions. Be an internal customer advocate within Nextpower. Champion safe work practices and participate in reporting of incidents and potential areas of improvement. Able to carry a $2000 balance at a time on personal debit/credit card for travel expenses (Reimbursable). Be available for up to 100% travel. Be a current resident of Australia. Here Is Some Of What Youll Need (required) Bachelors Degree in relevant field and/or equivalent experience required. A good understanding of Australian WHS regulations, especially regarding the construction industry. Knowledge of industry standard safe systems of work and experience with use of JSA and SWMS documents. Good interpersonal/customer management service skills. Excellent verbal and written communication skills. Strong selfstarter with ability to work both independently and as part of a team. Experience with remote access and VPN technologies. Strong knowledge of wireless technologies. Strong knowledge and experience with Ethernet networks and IP enabled devices. Strong troubleshooting and problemsolving abilities. Proficient in the use of standard business systems (Word, Excel, PowerPoint, Outlook, etc.). Proficient in the safe use of hand tools (Laser levels, torque wrenches, grease guns, battery drills, air compressors, etc.). Here Are a Few Of Our Preferred Experiences Electrical qualification & experience preferred but not essential. Passion for solar or renewable energy. Strong knowledge of PV technology and its applications. Handson experience with photovoltaic tracking solar systems a plus. WHS & Other Competencies Construction Industry White Card. Unrestricted Drivers License. Other training to be provided. About Nextpower At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utilityscale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, datadriven insights, and advanced automation. Together, were building the foundation for the worlds next generation of clean energy infrastructure. #J-18808-Ljbffr