Job Title

Administration Assistant Coastal Connect Independence Full-Time (38 hours per week) | Work From Home About Us Coastal Connect Independence is a values-driven disability service provider committed to supporting individuals to live meaningful and independent lives. We pride ourselves on high-quality service delivery, strong community connections, and a person-centred approach that empowers participants to achieve their NDIS goals. The Role We are seeking a motivated and organised Administration Assistant to support our growing team. This role is integral to the smooth operation of our services and provides exposure to NDIS administration, participant intake, data management, and rostering support. The role is primarily remote (work from home), with some required work in the community and at service sites as needed. The position is full-time at 38 hours per week, with flexibility in working hours to meet operational requirements. Key Responsibilities Respond to phone calls, enquiries, and service requests Assist with participant intake, referrals, onboarding, quotes, service agreements, and consent documentation Maintain accurate records using cloud-based storage, CRMs, and other systems Support rostering and day-to-day communication with support professionals Assist with social media content and promotional activities Build and maintain positive relationships with participants, staff, and external service providers Participate in community events and company activities Provide direct support to participants when required Undertake general administrative tasks as directed What We Offer Full-Time Hours: 38 hours per week Pay Rate: SCHADS Award (Social and Community Services Employee) Level 2, Pay Points 14 ($34.58 $37.73 per hour, based on experience) Work From Home: Primarily remote, with occasional travel to community sites Development Opportunities: Ongoing training and professional development About You To succeed in this role, you will have: NDIS Worker Screening Check and Working with Children Check (current or willing to obtain) Valid drivers licence and access to a registered and insured vehicle Current First Aid Certificate NDIS Worker Orientation Module Certificate Proven administrative experience (Certificate in Office or Business Administration is desirable) Strong communication skills and the ability to work independently A high level of attention to detail and adaptability in a fast-paced environment Knowledge of the NDIS and disability services (highly regarded) Availability to cover direct support shifts within the Shoalhaven LGA when required How to Apply If youre ready to join a passionate team dedicated to making a difference, wed love to hear from you. Please send your resume and cover letter (Attention: Andrew Sullivan) via email to****@coastalconnectindependence.com.au For enquiries, please phone 0412 356 ***. Applications close: 5:00 pm, Friday 9 January 2026. Interviews: will be held in Nowra on Friday 16 January 2026. Coastal Connect Independence is an equal opportunity employer and encourages applications from people of all backgrounds and experiences. #J-18808-Ljbffr