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Job Title


Care Partner


Company : Right at Home Northern Rivers


Location : Ballina, New South Wales


Created : 2025-12-21


Job Type : Full Time


Job Description

Care Partner Home Care Full-Time | No Weekends Location: Ballina office (covering Northern Rivers region) We are looking for a compassionate and committed Care Partner to join our Ballina branch. In this role, you''ll guide clients through their care journey, ensuring they receive safe, personcentred support that allows them to age well at home or in the environment of their choosing. About the Role As a Care Partner, you will coordinate support services under the Support at Home framework, empowering older Australians to remain independent and make informed decisions about their care. Services may include allied health, home support, nursing, and equipment provision. This is a fulltime role based in our Ballina office, with a company vehicle provided for all clientrelated travel. Key Responsibilities Build trusted relationships with clients and support them to achieve their goals. Develop holistic health plans and coordinate multidisciplinary services. Collaborate with clinical teams, families, and external providers to deliver safe, personcentred care and optimal outcomes. Support clients through care transitions, such as hospital discharge or changes in health needs, and manage offboarding when required. Maintain accurate and timely documentation, participate in audits, and contribute to quality and continuous improvement initiatives. Identify opportunities to enhance client outcomes through additional services and support service growth. Champion safety, compliance, quality, and a culture of continuous improvement. What You''ll Bring A minimum of 12 years of experience in community or aged care is required. A strong customer focus and the ability to build trusted relationships with empathy. Excellent written and verbal communication skills; confidence using Microsoft Office and CRM systems. Knowledge of funding streams, quality standards, audits, and experience supporting care transitions (e.g., discharge planning). Strong decisionmaking, problemsolving, time management, and adaptability in a fastpaced environment. A collaborative mindset and the ability to work effectively with families, clinicians, and external providers. Relevant qualifications (Certificate IV or Diploma in Community or Aged Care desirable). What We Offer Schedule: Fulltime hours, Monday to Friday no weekend work Tools provided: Company vehicle and laptop A valid Australian driver''s licence is essential for this role. Extras: Birthday leave, staff recognition programs, retail discounts Support: Ongoing training and clinical support from an experienced team Purpose: Be part of a valuesdriven organisation making a real difference About Right at Home Northern Rivers We are a trusted provider of inhome aged and disability care. Our mission is to Improve the Quality of Life for Those We Serve, offering services ranging from personal care and nursing to respite and transitional care. How to Apply Ready to make a real impact in your community? Your resume (max. 3 pages), including 2 professional referees A cover letter (max. 2 pages) outlining your interest in the role and what you bring to the position Please note: A National Police Check within 12 months and NDIS Worker Screening Check are required Applicants must have the right to work in Australia (sponsorship not available) COVID19 vaccination is strongly encouraged Early applications are encouraged interviews will commence prior to closing date Learn more about Right at Home www.rightathome.com.au Click Apply Now to submit your application or contact Kate Andrews (Recruitment | Human Resources) [email protected] #J-18808-Ljbffr