Job Title

JOB SUMMARYSupport Retail Banking Head Office in Taiwan in areas including planning and coordination of the key business initiatives, internal/ external communications, governance and other ad hoc projects.RESPONSIBILITIESStrategyThis personnel provides support in to manage theDistribution strategy right-sizing to fit purposePeople capacity and productivityClient journey including product, policy, and end-to-end process enhancementsClient Value Proposition and segment strategy for Affluent and HNW clients, across both DBU individuals and OBU PICDelivery platforms development of short-, mid-, and long-term roadmapsTalent development and bench strengthBusinessCoordinate and work closely with Distribution Head to drive/support the key Distribution business initiativesEnsure alignment of Group, Region and Country strategic initiatives and assist in initiatives rolloutContribute to the effective operation of Distribution collective agenda and procedures for monitoring and assessing of assigned initiativesManage regular submission requests from Group, Region or Country OfficeManage the ad-hoc tasks and assignments appointed by Country WRB HeadDemonstrate deep understanding of Market status, Business environment and our strategy, to effectively articulate challenges and opportunities.ProcessesAlways inspire a focus on quality improvement, looking internally and externally for best practice.Close analysis of available metrics to understand service delivery challenges; work collaboratively to resolve these through drawing together all relevant stakeholders.Work in partnership with the business and functions to remove any obstacles to service delivery.People & TalentContribute to discussions regarding succession planning and internal hiring, as well as impact this will have on hiring decisions / strategy.Create and maintain a culture of open communication at all levels which subsequently filters through to excellent customer engagementRole model valued behaviours, leading by example.Risk ManagementDemonstrate a deep understanding of operational risks in areas of responsibilityProactive risk management; remain vigilant in identifying and managing forward-looking risks, flagging potential problems to relevant stakeholders in advance of issues arising.GovernanceA deep understanding of risk, governance, and regulatory frameworks is essential, alongside proven strategy planning, stakeholder management, and account planning experience. The role also demands excellent interpersonal skills, the ability to coordinate at senior levels and a high level of resilience and initiative to drive business outcomes.Act to minimise operational loss and audit failures and take proactive measures to respond to issues once they have arisen.Drive a culture of continuous improvement, learning from past failures to ensure constant control and governance awareness and prevent reoccurrences.Ensuring all reporting and metrics are delivered to preagreed standardsEmbed the Groups Valued Behaviours and Code of Conduct across the teamRegulatory & Business ConductDisplay exemplary conduct and live by the Groups Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.Key StakeholdersWRB Management Team and their teamsGCNA WRB officeQualificationsFinancial Knowledge and EthicProficiency Test for Bank Internal Control and AuditCriteriaAbility to multitask and manage multiple stakeholdersStrong analytical skillsStrong organisation qualities, excellent interpersonal skills and multicultural awareness.Responsible with high integrity and ethicsPersonal authority with proven ability to establish relationships and work with senior levels of the management team from Group, Region, Country or other external stakeholdersRole Specific Technical CompetenciesEnglishMandarinBusiness ContextAbout Standard CharteredWe''re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we''ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you''re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can''t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you''ll see how we value difference and advocate inclusion.Together we:Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible workingoptions based around home and office locations, with flexible working patterns.Proactive wellbeing supportthrough Unmind, a marketleading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health firstaiders and all sorts of selfhelp toolkitsA continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. #J-18808-Ljbffr