A member-owned bank in Melbourne is seeking a Head of Member Experience for their Contact Centre. The ideal candidate will lead the Contact Centre teams, ensuring performance across sales and quality assurance. This position requires over 5 years of senior leadership experience, strong sales performance skills, and the capacity to manage partner relationships. The role offers opportunities for impactful work in a member-centric environment, making a difference in community service. #J-18808-Ljbffr
Job Title
Head of Member Experience | Contact Centre Leadership