Job Title

Newly created role leading a high performing team Lead enterprise credit strategy and capability uplift Enjoy flexible work, inclusive culture and strong community values Your role : This is a newly created role that will support People First Bank as it moves through an exciting period of growth, expansion and organisational redesign to create a new kind of bank. As the Head of Lending Assessment, you will play a critical part in shaping our lending operations and ensuring our credit assessment capability and decisions supports a seamless, peoplefirst customer experience. You lead and inspire a large and high performing team to provide endtoend management of the People First Banks credit assessment operations, ensuring our processes are robust, efficient, customercentric, compliant and aligned to our strategy. Specifically, you will : Align lending assessment operations with the Banks strategy, vision, and service culture. Coordinate teams and resources to maximise efficiency, value, and customer outcomes. Provide expert advice on strategy, risk, compliance, and operational decisions. Drive improvements in lending systems, processes, and ways of working. Oversee loan assessment operations, ensuring productivity, service levels, and workflow efficiency. Use data and metrics to inform decisionmaking and track performance and risk. Build and lead high-performing teams while maintaining governance, compliance, and WHS standards. What you bring Youre a strategic and influential leader who demonstrates strong communication and collaboration skills at all levels. With proven experience in coaching and mentoring, you can inspire, motivate, and develop teams while driving change and transformation across complex lending operations. We also seek : Significant experience in credit or lending operations management within financial services. Previous Delegated Lending Authority (DLA). Strong strategic, operational, and technical capability. Demonstrated strengths in planning, organisation, change leadership, and transformation. Proficient in structured problem solving, documentation, and reporting. If successful, you will be required to obtain and maintain Responsible Manager status under People First Banks Fit and Proper Policy. Why youll love working with us : People First Bank our new brand says exactly what were all about : people. We''re committed to supporting and growing our team and creating an outstanding work environment. Youll have access to financial and lifestyle benefits to support your success and individuality : Flexibility and hybrid working arrangements. Extend your salary with discounts on banking, health insurance, and shopping across Australia. Advance your career with training, study support, and project opportunities. Competitive leave benefits that empower employees to take time for themselves and loved ones. Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors program. Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives. Be recognised for your contributions through our peerdriven recognition program. A bit about People First Bank : In March 2023, Peoples Choice and Heritage Bank merged to form Heritage and Peoples Choice Limited - Australia''s leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states. With a vision To deliver positive change through banking, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. Were big enough to make an impact; but agile enough to influence and do interesting work. Apply online now : If this sounds like you, this could be the next step in your career. Click ''Apply'' now and submit your application, including a cover letter and current resume. We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process. #J-18808-Ljbffr