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Job Title


Business Information Security Officer


Company : NSW Department of Customer Service


Location : Sydney, New South Wales


Created : 2025-12-21


Job Type : Full Time


Job Description

OverviewBusiness Information Security Officer (BISO) role at NSW Department of Customer Service. Ongoing opportunity based in Sydney CBD with hybrid/flexible working options.Base payA$149,739.00/yr - A$173,174.00/yr plus superannuation.ResponsibilitiesBuild strategic stakeholder relationships and act as the single point of contact for cyber security to the business areas.Enable effective and efficient delivery of cyber security services and appropriate management of cyber risks aligned with the Business and Cluster CISO strategies.Provide expert strategic security advice and leadership to agencies as the CISO Delegate, collaborating with divisional digital and business leaders to identify and manage cyber risk.Develop tailored cyber strategies and approaches for lines of business aligned with the DCS cyber strategy.Lead the development of security delivery plans for agencies and clients; oversee the delivery of security services to execute strategy and initiatives.Provide leadership to business functions to ensure security is embedded early in programs, projects, and initiatives.Act as a trusted advisor, working with other CISO functions to engage business stakeholders in cyber security initiatives and enable risk-based decision making.Identify business-specific training needs and facilitate sessions to raise awareness and enhance cyber culture.About youExperience engaging with technology and business leaders to discuss cyber security in business terms.Ability to develop or contribute to cyber strategies to meet business needs, address threats, and align with existing business strategies.At least 5 years of experience in cyber security risk, governance, architecture, compliance, or related domains.Experience acting as a point of escalation for cyber security incidents is desirable.Excellent engagement and presentation skills.A collaborative team player who can work with technical and non-technical teams to ensure risk, audit, and compliance activities are designed and operated effectively.Experience with cyber security standards and frameworks such as NIST CSF, ISO 27001, ISM, or the NSW CSP is beneficial.Commitment to a growth and learning mindset.What we offerFlexible working arrangements including hybrid workingState-of-the-art officesWellbeing programs and resourcesExcellent career development and learning opportunitiesDiscounted gym memberships and Employee Assistance ProgramsSalary range consistent with role level (Grade 11/12)How to applyTo start your journey towards becoming our BISO, click the link in the job posting and attach your resume (max 5 pages) and cover letter (max 2 pages). A talent pool may be created to fill future ongoing or temporary opportunities.Enquiries: Nicole Turner at [email protected]. Apply through the Capability Application Tool for practice questions and preparation based on the role description.Closing dateClosing Date: 10am Tuesday 23 September.About the DepartmentThe Department of Customer Service (DCS) aims to transform how NSW Government agencies interact with customers, with focus on customer-centric service, digital transformation, and regulatory reform to benefit the people of NSW.#J-18808-Ljbffr