Job Title

Description Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart as our passion is to help guests follow theirs. Find Your World at Courtyard by Marriott as a Guest Services Agent. Position Summary Support your passionate Guest Services team with general operational tasks Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations Assign rooms according to guest requests and preferences whenever possible Handle general enquiries providing service excellence to our experienced travelers Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests Build and strengthen relationships with existing and new customers to enable future bookings About You Experience with OPERA property management system or similar Relevant experience in a similar role Working rights in Australia Enthusiastic to elevate your career Selfmotivated, driven and energized in a fastpaced environment Armed with smart solutions and a cando attitude Our Benefits Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave and paid leave during your birthday month Grow, develop and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates'' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the largest hotel network in the world which values equality, diversity and inclusiveness Courtyard by Marriott Hotel is part of Marriott Internationals Select Stays portfolio which has committed to putting people first for 90 years. Apply now! At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability, veteran status or other basis protected by applicable law. We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. Employment Type PartTime Experience years Vacancy 1 #J-18808-Ljbffr