Job Title

Customer Service Officer (Heavy Lifting & Rigging) 2 days ago be among the first 25 applicants. Enhancing the customercentric mentality, the Customer Service Officer (CSO) will be at the forefront of delivering an exceptional customer experience through query resolution, order and quote processing, and connecting customers to products either in branch or via phone or email. This starter role within Bullivants offers a permanent, fulltime opportunity based onsite at Bullivants Gepps Cross (Adelaide) on a MondayFriday roster. About The Role Resolve sales enquiries via branch, phone, and email. Build engaging relationships with customers and internal stakeholders daily. Process and dataentry of customer orders and quotes, handling endtoend interactions. Provide product information and crosssell where appropriate. Ensure customer requests are actioned timely within allocated timeframes. To Be Successful, You Will Have Previous experience in a sales or customerservice environment. Ability to work unsupervised in a small team. Excellent oral and written communication skills. Computer literacy with Excel and Word. Strong timemanagement skills and a solutionfocused approach to problem solving. Safety minded and promotes safety within the branch. Experience in the lifting and heavy rigging industry is advantageous. About Us Career development and progression pathways. Opportunities to learn and grow. A supportive network of stakeholders. Discounts to Bunnings, Kmart, Officeworks and other corporate partners. Long and shortterm incentives. At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (Industrial & Safety Division), we tap into industryleading service and solutions. Our pillarsONE TEAM, INNOVATION, and SAFETYguide our culture and ways of working to ensure the team performs at their best. With a national footprint, we offer career development opportunities for all team members. Next Steps If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will contact suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you may be required to undertake background checks (including a police check, preemployment medical assessment, and/or drug & alcohol testing) as part of your application process. Bullivants promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community, and people with disabilities. Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website. #J-18808-Ljbffr