Sports Entertainment Network (SEN) is one of the largest sports media content and entertainment businesses in Australia. We deliver brand stories to national and international audiences through team ownership, radio, print, television, digital, instadium and events. About the role and you The Head of Operations Ballpark reports to the CEO Ballpark and leads the delivery team responsible for bringing Ballparks events, incentive programs, ticketing and hospitality experiences to life. This senior role combines oversight with handson execution, improving communication, collaboration and operational structure across the business. Key responsibilities Oversee delivery of event, incentive, ticketing and hospitality programmes. Drive confidence with clients, enhance team performance and develop scalable processes. Ensure operational excellence across communication, collaboration and resources. Ideal candidate Proven senior operations leadership in live events, sports, entertainment, hospitality and experiences. Track record of delivering complex programmes with tight timelines and high client visibility. Strong people leadership, building highperforming teams, clear expectations, feedback culture, and talent development. Commercial acumen, budget management, cost optimisation, vendor negotiations and margin discipline. Clientfacing credibility with excellent stakeholder management, communication and issue resolution. Operational risk & compliance knowledge (WHS, venue/permit requirements, crowd management, incident reporting). Techsavvy with event/ticketing platforms, production schedules and collaboration tools. Calm under pressure, resilient, highly organised with strong attention to detail. Application questions Will you now or in the future require sponsorship for employment visa status? What are your salary expectations? How many years of Operations Management experience do you have? Sports Entertainment Network is committed to providing equal employment opportunities to all individuals and encourages applications from a diverse range of candidates, including people with culturally and linguistically diverse backgrounds. #J-18808-Ljbffr
Job Title
Head of Operations - Ballpark