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At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued, enabling you to make a meaningful difference to people''s lives.We are excited to seek applications for this newly created role within our Centralised Rostering Team. As our Rostering Support Lead, you will play a key role in ensuring consistent rostering practices, optimising workforce planning, and supporting Residential Care teams across multiple locations.You will work closely with the Head of Centralised Rostering in uplifting, coaching and mentoring a regionally dispersed team of Rosterers. Some regional travel to our facilities throughout New South Wales and the ACT will be required.Some of your day-to-day responsibilities will be :Providing real-time support and troubleshooting for rostering systems (UKG Dimensions)Collaborate on workforce planning and workload plannersMonitor key metrics like open shifts, overtime, and agency useDeliver training and maintain rostering guides and knowledge articlesLead and support rostering partners when requiredAnalyse data to optimise staffing and improve efficiencyDrive continuous improvement and represent RSL LifeCare at industry eventsEnsure compliance with WHS policies and maintain a safe work environmentTo succeed in this role, our expectations are that you will bring :Strong experience in workforce planning and roster management (preferably in aged care or public health)Proven leadership in rostering teamsCompassionate and relationship-focused approachKnowledge of aged care legislation and Fair Work ActExpertise in UKG Dimensions and data analysisExcellent communication and stakeholder engagement skillsTertiary qualifications in HR, Finance, Healthcare Management or similar will be well regardedSome Points to note :The Centralised Rostering Team (CRT) operate from 0600-2000 Monday to Friday. The Rostering Support Lead role will generally be "office hours" but with the expectation to offer coverage during our hours of operation, as requiredMust have valid Police Clearance and full working rightsBenefits of working with RSL LifeCare :Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and moreStaff discounts across 700 select retail stores through Maxxia RewardsFitness PassportLeave Loading : 17.5% pay top up on paid leaveOur commitment to diversity : We are proud to stand for our unique values : Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. #J-18808-Ljbffr