Job Title

CAMMERAY WATERS CONFERENCE CENTRE PTY LTD Position: Accommodation and Hospitality Manager Background to Cammeray Waters Conference Centre: Cammeray Waters is a stunning 200acre private lakeside estate located in the heart of the Macedon Ranges, hosting unforgettable weddings, professional corporate retreats, and serene group escapes. We pride ourselves on offering an unparalleled combination of natural beauty, refined hospitality, and personalised guest experiences. Our goal is simple: to create an environment that feels both purposeful and peaceful, where every guest feels looked after, and every event feels special. Our mission is not just to provide accommodation, but to curate an atmosphere. This requires time: to find the right team, create the right spaces, and deliver experiences that inspire. Thats why were looking for someone who understands what hospitality truly means, someone who knows that excellence is built on both consistency and warmth. Weve spent years developing our unique property, including multiple lodges, lakeside pavilions, onsite ceremony sites, and countrystyle guest suites. Every day, were in conversation with our clients and partners, asking what more we can offer. Now, were ready to grow. If you are a driven, experienced hospitality professional who values teamwork, attention to detail, and the privilege of shaping guest experiences from the moment they arrive, then scroll no further. Wed love to hear from you. Responsibilities: Lead and oversee the daytoday operations of our guest accommodation and hospitality services. Manage, mentor, and support staff to deliver exceptional and personalised customer experiences. Develop and execute strategic plans to elevate our accommodation and hospitality offering. Maintain full compliance with all applicable health, safety, and regulatory standards. Prepare and manage budgets, forecasts, and financial performance indicators. Coordinate and supervise ongoing property and facility maintenance. Drive targeted marketing initiatives and uphold the Cammeray Waters brand image. Address guest enquiries and resolve concerns with professionalism and care. Ensure every guest stay is memorable through meticulous attention to service and satisfaction. Manage bookings and room allocations to maximise guest comfort and operational efficiency. Oversee coordinated meal service planning and event execution. Train and develop staff to consistently meet Cammeray Waters hospitality standards and ethos. Salary: 80,000 to $90,000 per annum plus 12% superannuation. Qualifications (preferred): Tertiary qualification in Hospitality Management, Hotel Management, Business Administration, or a related discipline (Diploma or bachelors degree ideal). Experience (required): At least three (3) years of working experience as an Accommodation and Hospitality Manager. Skills: Proven leadership skills and the ability to inspire and manage a diverse hospitality team. Strong organisational and time management capabilities, with a commitment to operational excellence. Exceptional customer service and communication skills, with a focus on guest satisfaction. Solid understanding of hospitality industry standards, including accommodation operations, event coordination, and regulatory compliance. Strong problemsolving abilities and the capacity to manage client enquiries and concerns with professionalism. Experience with hospitality systems, booking platforms, and property management software (e.g., RMS, Opera, Cloudbeds). A handson approach with sound knowledge of hospitality best practices, including facility maintenance, housekeeping standards, and F&B coordination. Ability to plan, prioritise, and execute hospitalityrelated tasks with attention to detail and quality. #J-18808-Ljbffr