Job Title

Motorbike Mechanic Shepparton Motorcycles Providing professional and courteous customer service to our motorcycle owners Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance Communicating with customers to provide regular updates on the status of their motorcycle repairs Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution Maintaining detailed records of all service and warranty work performed Parts interpretation Supporting the wider service and parts team as needed to ensure smooth operations Proven experience in a similar customer-facing role Excellent communication and interpersonal skills to effectively liaise with customers and colleagues Proficiency in Microsoft Office suite and experience with warranty claims management software A keen eye for detail and the ability to work efficiently in a fast-paced environment A passion for providing exceptional customer service and a commitment to continuous improvement #J-18808-Ljbffr