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Job Title


Medical Receptionist


Company : Serco


Location : Darwin, Australia


Created : 2025-12-23


Job Type : Full Time


Job Description

Join a team of over 12,000 professionals across Asia Pacific and experience a workplace that offers opportunity, purpose, and reward. At Serco, youll contribute to meaningful, government-backed projects while enjoying flexibility, support, and career development opportunities. Benefits Paid CPD leave for permanent employees Leave entitlements for reservists Provision of uniforms Employee Assistance Program and wellbeing support A variety of discounts through the Serco Benefits Program (e.g. Apple, Qantas, Hoyts) Access to professional development and internal career pathways Make an Impact at Serco As a Health Clerk, youll play a vital role in supporting the delivery of quality healthcare services to Australian Defence Force (ADF) personnel by ensuring the smooth and efficient operation of health centre administration. About the Candidate Takes pride in providing timely and accurate administrative support in a busy healthcare environment. Brings strong attention to detail and can manage competing priorities with professionalism and care. Communicates clearly and works collaboratively within a multidisciplinary team. Is proactive, organised, and passionate about contributing to exceptional patient care behind the scenes. About ADF Health Services In partnership with Bupa, our ADF Health Services team provides integrated healthcare to ADF personnel across Australia. This includes delivering defenceready clinical and support staff across more than 45 onbase locations, ensuring that ADF personnel have access to highquality onsite medical care. Robertson Health Centre is located on Robertson Barracks in Holtze, 15km east of Darwin. It is home to the 1st Brigade & 1st Aviation Regiment. The facility has a routine dependency of approximately 2,800 members, with a large reserve component. The Barracks also accommodates an additional 2,500 US marines every 6 months from May to September. The health centre provides primary medical, aviation medical, nursing, pharmaceutical, dental, physiotherapy and mental health services. It also operates a 22bed low dependency ward 24/7. Standard operating hours are generally 07:30 15:30 Monday Friday (depending on role requirements and specific craft groups required for weekend and oncall shifts). Serco is a Place for You As a Health Clerk, you will be responsible for maintaining health records, supporting clinicians, and ensuring administrative processes run smoothly in accordance with Defence policies and procedures. To be successful in this role, youll have: At least 1 year of experience in an administrative or clerical role (healthcare setting desirable) Strong communication and organisational skills with high attention to detail Proficiency in IT systems and data entry accuracy Knowledge of medical terminology (certificate or equivalent experience) Eligibility to obtain an Australian Baseline Security Clearance Australian Citizen status Are You Ready to Do Important Work That Really Matters? You must also be an Australian Citizen to obtain the required Baseline Security Clearance for this role. If youre not an Australian Citizen, please feel free to apply to other healthcare roles with Serco through our careers site below. For a confidential chat, please contact Daniel on 0497 918 *** or *************@serco-ap.com for further assistance. For more information, visit to find out more. At Serco, we bring together the right people, the right technology, and the right partners to deliver essential public services across Health, Defence, Justice, and more. By joining us, youll be part of a highly supportive culture led by trusted leaders who are committed to helping you achieve your goals. #J-18808-Ljbffr