Department of Education Victoria Wangaratta VIC 1d ago , from Department of Education & Training Victoria Wangaratta is a Rural City located just two and a half hours north of Melbourne along the Hume Freeway, with Canberra a similar distance to the north. The vibrant CBD has daily rail services between Melbourne and Sydney stopping at Wangaratta Station. Wangaratta services the surrounding agricultural area and provides strong recreational, commercial, educational, tourism and health facilities. There are more than 30,000 people living in the Rural City of Wangaratta, approximately 18,800 of whom live in the town. Wangaratta is surrounded by historic and beautiful townships and villages where our students come from, such as Boorhaman, Cheshunt, Eldorado, Everton, Glenrowan, Oxley, Milawa, Moyhu, Peechelba, Springhurst, Tarrawingee, Whitfield and Whorouly. Students also come from as far as Yarrawonga, Corowa and Benalla. Wangaratta is in the epicentre of all that is wonderful about North East Victoriafine food and wine; world-class sporting facilities in every discipline; and the best skiing in Victoria at Mount Hotham, Mount Buller and Falls Creek. In every direction are stunning rivers, mountains and camping opportunities. See www.livewangaratta.com.au for more. Our School Wangaratta High School (WHS) was established in 1909. This began a tradition of encouraging and supporting each student to be their bestto develop intellectually and socially, reach their full potential, and in doing so give back to their local community. WHS is the only public secondary school in Wangaratta and has a significant focus on supporting students to achieve their own individual pathway programs. The school attracts students from surrounding areas for its Academic, Arts, Technology and Performing Arts programs. WHS has extensive modern teaching facilities, a performing arts centre, sports centre, sports fields and courts, and world-class digital technology throughout. A comprehensive and wellresourced wellbeing program is in place, and our students and families often report on the level of care provided by staff across all areas of the schoolwe see wellbeing as everyones work. Our dedicated Wellbeing Centre is home to our Wellbeing Coordinator, Counsellors, Mental Health Practitioner and School Nurse. It is a welcoming space for all students. Jenny Macklin, MP Mette-Marit, Crown Princess of Norway Nick Morris, Paralympian and recipient of the Medal of the Order of Australia The vision for Wangaratta High School is to empower all students to grow academically, socially and emotionally. An outstanding learning environment built on high expectations for success enables all students, with support, to experience quality teaching within a positive climate for learning. Our graduates are independent, lifelong learners who are equipped to make a positive impact on the world around them. We are proud of the variety of pathways they pursue postsecondary school. In 2022 the school had an enrolment of 650 students, and this is expected to continue to grow. Throughout all stages of schooling at Wangaratta High School we aim to develop learners who strive to: Achieve their Personal Best Be Ready to Learn Be Respectful Be Safe To achieve this goal, we offer quality teaching and learning programs delivered by highly skilled, innovative and enthusiastic professionals. Our contemporary buildings and grounds provide a stimulating learning environment where students are able to maximise their potential. Our Year 7 to 9 programs build strong foundations for future success. We emphasise core literacy and numeracy skills across all subjects, and students access Italian as their language study. As they progress, students have increasing opportunities to refine their own pathways through a broad range of electives. Over the past decade, significant research has been conducted into engaging Year 9 students and preparing them for the demands of their final years of school. Wangaratta High School has responded to this research, alongside our school data, to develop a Year 9specific program centred on developing the academic, creative, physical and emotional aspects of our students. Our flagship Community Leadership Challenge (CLC) program is an engaging, inquirybased learning experience that fosters greater independence and reignites a passion for learning. Ensuring our Year 7 students feel happy, secure and confident with a strong sense of belonging is a priority for all staff at Wangaratta High School. A multiday transition program before the commencement of Year 7 sets students up for success. We are pleased with how quickly our Year 7s develop a sense of ownership and pride in their environment and a strong sense of belonging within their cohort and classes. The Select Entry Accelerated Learning (SEAL) Program is an innovative program for highly able students that has been running successfully at Wangaratta High School for more than a decade. The program has attracted some of the brightest regional students, who move through a section of the Year 79 curriculum at a faster pace in a separate class group. The Department of Education and Training introduced the SEAL Program into selected Victorian schools to meet the needs of gifted and highachieving students. SEAL Academy schools provide quality and leadingedge programs to gifted and talented students. The SEAL program is well embedded at Wangaratta High School and is a key part of the schools DNA. As students transition into later years (Years 1012) the opportunities to refine their pathways expand. Students are provided with a diverse range of subjects across VCE, VET and VCAL. Year 10 students are encouraged to undertake VCE/VET units to help prepare them for the rigours of a full VCE/VET program the following year. Our Executive Principal is Dave Armstrong B.A, Dip Ed, MBA, GAICD, MACEL, Vincent Fairfax Fellow. He has worked across the independent, public and international education sectors in Victoria, NSW and the NT, all in regional schools. He was most recently the Principal of Port Vila International School in Vanuatu. He is a passionate educational leader, driven to make a difference in the lives of others, with a strong background in school leadership, experiential and outdoor education, business education and wellbeing. Selection Criteria SC1 Demonstrated knowledge and expertise in providing effective frontline IT support, including troubleshooting connectivity, printing, and device configuration issues. Demonstrated ability to respond to common technical problems promptly and elevate complex matters appropriately. SC2 Demonstrated high level of customer service and communication skills, with the ability to provide clear, friendly, and professional assistance to a diverse school community. Demonstrated ability to build positive relationships and maintain confidentiality while adopting a solutionsfocused approach. SC3 Demonstrated ability to develop and deliver training sessions for staff and students on IT tools and applications, and to create accessible user guides and documentation to support the effective use of digital and library resources. SC4 Demonstrated knowledge and practical experience in library resource management, including cataloguing, circulation, and supervision of students in a library environment. Demonstrated ability to maintain a safe, welcoming, and wellorganised learning hub that supports student engagement. SC5 Demonstrated ability to work both independently and collaboratively with staff, effectively managing time and resources to meet school priorities. Demonstrated commitment to continuous improvement, openness to learning new technologies, and alignment with Department values. Role (Attendance requirement for this position) Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs. Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management. The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations. This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management. An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employees position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher. Responsibilities Undertake systems design, program design and specification and direct programming changes necessary to enhance, modify or maintain a computer system. Evaluate and report on the operational efficiency of computer systems in production, making recommendations for improvement where appropriate. Examine and report on the efficiency and effectiveness of hardware configurations, software operating systems, data transmission networks and generalised software packages. Develop and conduct training programs for computer system users. Modify and adapt accepted methods and guidelines and interpret and analyse complex data across several subdisciplines. Develop techniques and procedures that will affect work practices beyond the workplace. Manage a technical program with a broad scope across the school. Customer Service and IT Support Develop and deliver training sessions for students and staff on key IT tools and applications used within the school. Library Resource Management Manage and maintain IT resources that are loaned or available to students, including computer labs. Work closely with educators to integrate IT and library resources into the teaching and learning process. Who May Apply Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position. Diversity and Inclusion The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via*******@education.vic.gov.au Applicants seeking parttime employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a casebycase basis and will be subject to the operational requirements of the school. Child Safe Standards Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department''s exemplar available at: DE Values The department''s employees commit to upholding the department''s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department''s Values complement each school''s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at: Other Information All staff employed by the department and schools have access to a broad range of employment conditions and working arrangements. Appointment of successful applicants will be made subject to a satisfactory preemployment conditions check. A probationary period may apply during the first year of employment and induction and support programs provided. Detailed information on all terms and conditions of employment is available on the Department''s Human Resources website at Please ensure that your application includes: A resume including relevant experience as well as personal details (name, address and contact numbers, business and home) A section addressing the selection criteria and the requirements for application under the Who May Apply section Names and contact numbers (telephone and email if possible) of two referees who are able to attest to the claims made in your application. Please note that the selection panel may seek additional referees beyond those you name. Consistent with policy, we shall advise you if we will take this action. Conditions of Employment All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements. Appointment of successful applicants will be made subject to a satisfactory preemployment conditions check. A probationary period may apply during the first year of employment and induction and support programs provided. Detailed information on all terms and conditions of employment is available on the Department''s Human Resources website at #J-18808-Ljbffr
Job Title
Digital Learning Support Officer