The OpportunityThe APS 5 Stakeholder Engagement Officer is an informal leadership role within the Branch, supporting the delivery of highquality services and policy implementation. This position assists in managing daytoday team activities, ensuring tasks are completed within agreed performance measures and will include the following:Coordinate team workflow to ensure priorities are managed and tasks are completed on timePlan and deliver smallscale projects within the team and contribute to larger branch initiativesMonitor and report on performance, identifying issues and implementing solutions to meet quality and performance targetsDrive continuous improvement by identifying opportunities to enhance processes and supporting implementation of changesProvide technical and operational advice to the team and respond to moderately complex enquiries and complaints using sound judgement and legislative frameworksRepresent the team in forums and build productive relationships with providers, partners, and stakeholders to achieve agreed outcomesEnsure compliance with APS Values, Code of Conduct, WHS obligations, and NIAA risk management framework, guiding others in identifying and mitigating risksModel collaborative behaviours, promote a healthy and inclusive workplace, and share expertise to improve team performanceSenior Stakeholder Engagement Officer responsibilitiesLead and foster a highperforming team culture that promotes collaboration, innovation, and quality outcomesProvide clear work expectations, systems, and processes, offering regular feedback, mentoring, and support for ongoing learning and developmentPlan and coordinate team workflow, ensuring priorities are managed effectively and performance measures are metDrive continuous improvement by conducting reviews, applying quality assurance processes, and implementing strategies to enhance performance in a changing environmentProvide technical and operational guidance, responding to complex enquiries and complaints using sound judgment and evidencebased decisionmaking aligned with legislative frameworksRepresent the branch in forums and build inclusive networks through collaboration with providers, partners, and stakeholders to resolve issues and achieve outcomesModel ethical behaviour and integrity in accordance with APS Values and Code of ConductPromote a safe, healthy, and inclusive workplace, encouraging innovation and continuous improvementOur Ideal CandidateTo be successful in this role, you will be authentic, act with integrity and deliver with purpose to achieve high quality results for First Nations people in the region. As the lead Commonwealth Agency for Indigenous Australians affairs, you will need to have an appreciation, awareness and understanding of matters relating to Aboriginal and Torres Strait Islander peoples and communities and be committed to strengthening your ongoing cultural competency.APS5 candidate requirementsStrong stakeholder engagement capabilitiesAbility to navigate sensitive and complex environmentsAn ability to work within legislative, policy, and ethical frameworksStrong analytical and problemsolving skillsExcellent communication skills, with the ability to tailor messages and build trust across diverse audiencesA high level of cultural awareness and demonstrated experience working respectfully with Aboriginal and Torres Strait Islander peoplesAPS6 candidate requirementsProven experience in leading small teamsAble to deliver complex programs or initiativesStrong stakeholder engagement capabilities and the ability to navigate sensitive and complex environmentsA collaborative leadership style that fosters development, succession planning, and high performanceExcellent communication skills, with the ability to tailor messages and build trust across diverse audiencesA high level of cultural awareness and demonstrated experience working respectfully with Aboriginal and Torres Strait Islander peoplesWhat We OfferWe have exciting work with real purpose. We support the aspirations of First Nations Peoplesits our driving force. Our work is transformational, you can follow your passion, shape your career and make a difference.We value our employees theyre the heart of our Agency. Employees are supported and empowered to build their career. We are a diverse, inclusive and passionate workforce with an emphasis on continuous cultural learning and tailored professional development.Our work relies on strong and trusted relationships we build partnerships by being authentic, sharing information and giving honest feedback. We collaborate with communities across Australia, all levels of government and many other invested stakeholders.EligibilityTo be eligible for this position you must be an Australian Citizen.The occupant must be able to obtain and maintain a Baseline Vetting (Protected) level security clearance, or hold a current security clearance of an appropriate level.The successful candidate will be required to be assessed through our preemployment screening checks, such as an Australian Criminal History Check.How to applyIf this sounds like the opportunity you are looking for, we want to hear from you! Submit an online application through the NIAA Careers Page by 11:30pm AEDT. #J-18808-Ljbffr
Job Title
Stakeholder Engagement Officer and Senior Engagement Officer - Central Group