Job Title

Select how often (in days) to receive an alert: Hey you! We are looking for supportive and outgoing Customer Service Officer to be the friendly face and first point of contact for MatchWorks, supporting participants and keeping things running smoothly behind the scenes. At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services. What youll do As a Customer Service Officer in our team youll: Support participants with information, appointments, and access to tools to help them job search. Create a friendly, welcoming and warm experience for participants and visitors. Handle admin essentials data entry, filing, scheduling, and keeping systems up to date. Work closely with your team to share ideas, improve processes, and celebrate wins together. What youll bring Strong people skills youre approachable, positive, and calm even on busy days. Great multitasking skills and an ability to juggle admin, calls, and facetoface support with ease. A team player attitude as someone who genuinely enjoys supporting colleagues and participants. (Youll also need an NDIS Worker Screening Check and Orientation Module Certificate but dont worry, well help guide you through this.) Why youll love working with Matchworks at genU At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. Were committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. Youll also get University Study Discount Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University. Salary packaging up to $15,900 taxfree plus meal/entertainment benefits Purchased leave options the ability to buy additional annual leave to support worklife balance and flexibility. Extra leave 13 days of personal leave and 10 wellbeing days per year. Flexibility full time, part time, or job share plus hybrid working Discounts savings at 450+ retailers including Coles, Woolworths & JB HiFi Wellbeing support 24/7 access to a holistic employee assistance program Referral bonus bring great people with you and be rewarded Ready to make a difference? Click apply to complete your application. Dont wait to apply! We are reviewing applications as they come in. You can view the full position description on the genU careers pageHERE . (Only from our careers page.) We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Duncan on 03 5249 6105 or at [email protected] #J-18808-Ljbffr