Job Title

Hotel Manager Punthill Caroline Springs Join the Hotel Manager role at Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels. We are Veriu Group (pronounced "Very You"). Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, creating lifelong travel memories that can''t be found in a guidebook, and helping people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. We are expanding to 80 hotels and strive to become the largest Australian-owned apartment hotel operator. Our people are empowered to be themselves. We value relationship-focused approach, integrity, personal growth and an ownership mindset. We do not rely on hierarchy or rigid structure and create an environment where people can make decisions, feel supported and grow. About the Property Punthill Caroline Springs is a modern, premium apartment hotel offering 80 beautifully designed Studio, One and Two-Bedroom apartments ideal for short visits and extended stays. Located 30 minutes west of Melbourne''s CBD, the property overlooks the tranquil Lakeside Reserve and is surrounded by a lively hub of cafs and restaurants. Guests enjoy secure on-site parking, a fully equipped gym, laundry facilities, a pantry shop, and a flexible conference space. Each apartment has cook-facilities, private balconies and dedicated workstations. Responsibilities Optimise business turnover and delivery of operating profit Design, execute and drive business development and growth Establish a high-performance team aligned with our core values of relationship focus, integrity, personal growth and ownership mindset Manage daily hotel operations in line with our Veri-Best Framework Optimise guest satisfaction and manage guest experience Drive business compliance and critical incident management Facility and asset management Management administration and reporting Benefits National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding and ongoing support Opportunity to join our Fast-Track Hotel Management Development program Genuine flexibility and job security High-performing culture that values relationships and individuality, leaders know you by name Generous referral bonuses when you refer friends (up to $1,000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills and Experiences We work in a fast-paced environment where no day is the same, so we''re looking for people who are adaptable, enjoy variety, and operate with an ownership mindset. Approved Australian working rights (Australian citizenship, permanent residency or a visa with approved working rights) First Aid Certificate (or ability to obtain before starting) Responsible Service of Alcohol Certificate (or ability to obtain before starting) Willingness to obtain a Liquor Licence (at Veriu expense) Demonstrated experience leading a team with kindness to achieve outcomes Demonstrated ability to resolve problems and complaints High standards of attention to detail and communication skills (written & verbal) Experience managing people in a customer service environment Passion for personal growth Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries Hospitality #J-18808-Ljbffr