Job Title

Senior Product Manager, Consumer Lending (12-month Parental Leave Cover) Join to apply for the Senior Product Manager, Consumer Lending (12-month Parental Leave Cover) role at ING Australia. At ING Australia, we believe that your individuality is what makes you stand out from the crowd. That''s why we offer a career that''s as unique as you are. With a global scale, inclusive culture, and cuttingedge technology at your fingertips, you''ll have everything you need to become the best version of yourself. What youll do Lead product management initiatives for consumer lending, ensuring they align with the organisations strategic objectives. Optimise customer journeys by improving origination processes and enhancing the overall customer experience. Develop and deliver acquisition strategies, driving growth through improved conversion and approval rates. Identify and implement process improvements, including enhancements to application forms and credit decision systems. Manage stakeholder relationships, ensuring transparency and alignment across internal and external teams. Monitor KPIs and financial targets, using datadriven insights to guide decisions and achieve business outcomes. What were looking for 5+ years experience in product management within banking or financial services, ideally in consumer lending, cards, or personal loans. Proven ability to optimise customer journeys, including digitisation initiatives that improve portfolio growth, time to decision, and customer experience. Excellent knowledge of acquisition strategy and process optimisation, with expertise in marketing acquisition and financial monitoring. Experience working in Agile environments, managing product development and initiatives collaboratively across squads. Excellent stakeholder management and communication skills, with the ability to influence and align diverse teams. Analytical and datadriven decisionmaking skills, with proficiency in Microsoft Office (Excel and PowerPoint) and familiarity with research techniques (quantitative and qualitative). Whats in it for you? Discounted ING Health Insurance An additional Rest Day to support your wellbeing An IMPACT day to volunteer on approved sustainability activity About Us At ING, were all about making life simpler and more rewarding for the people who bank with us, the team members who work with us, and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed its celebrated. Weve built a culture thats fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether youre taking ownership of exciting projects, thinking outside the box, or working with global colleagues, youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, youll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values not on ticking every box. So, if youre interested but dont meet all the criteria, we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply. Sound like your kind of vibe? We cant wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) Need more? For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected] Applications close 5th January 2026 Before you apply Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager. #J-18808-Ljbffr