Job Title

Select how often (in days) to receive an alert: Office Location: Darwin, Northern Territory, AU, 0800 Company: NEC Corporation About the role Were seeking a Technical Delivery Manager to lead our Network Management team in ensuring the seamless operation, security, and performance of critical network infrastructure. Youll oversee WAN, LAN, and data centre environments, manage ITIL-aligned service operations, and guide a skilled team through incident resolution, proactive monitoring, and continuous improvement. This role combines technical expertise with leadership, stakeholder engagement, and a passion for delivering reliable, secure network services. Key Responsibilities Lead and manage the Network Management Team, ensuring effective network operations, monitoring, and service continuity across multiple sites. Oversee and maintain network infrastructure, including routers, switches, firewalls, VPNs, and WAN/LAN environments. Handle escalated incidents and major outages, ensuring prompt resolution, communication, and accurate documentation. Develop and implement network policies, procedures, and best practices, while driving continuous service improvement and compliance. Support team development, including mentoring, performance management, recruitment, and fostering a collaborative team culture. Collaborate with stakeholders and vendors, while generating reports and acting as a key escalation point for high-priority issues. Experience Required Demonstrated experience in leadership, customer service, and project management within a technical operations environment. Minimum of 5 years experience in network operations, with at least 3 years in a managerial or team leadership role. In-depth knowledge of networking protocols and technologies, with a strong background in customer-focused IT support. Solid handson experience in managing complex network infrastructure, including routers, switches, firewalls, VPNs, and WAN/LAN across multiple sites and data centres. Practical experience managing ITIL-aligned service operations, including incident, problem, and change management processes. Proven HR and people management skills, including team development, conflict resolution, delegation, and performance oversight. Strong track record in building and maintaining a positive, proactive team culture. Excellent communication and stakeholder engagement skills, both written and verbal. Why NEC? At NEC Australia, were more than a technology companywere a team of innovators shaping the future. With over 50 years in Australia, we bring together the best technology and the smartest people to drive excellence. We work across industries, helping businesses thrive and creating a safer, smarter society. NEC Australia is an exciting period of growth with numerous new projects for our highprofile customers. This is a unique opportunity to join us as were looking forward to a bright future for our organisation. Whats In It for You? Bonus & wellness days (after 6 months) 14 weeks paid parental leave Up to 4 paid volunteer days per year Discounts on health insurance, travel, entertainment & more Salary sacrificing options (car leasing, super, etc.) Employee Assistance Program free, confidential support for you & your family Join Us & Make an Impact! At NEC, we embrace diversity, equality, and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds. Ready to take your career to the next level? Apply now and lets build something amazing together #J-18808-Ljbffr