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Case Manager & Case Management Associate - Expression of InterestJoin to apply for the Case Manager & Case Management Associate - Expression of Interest role at Toll GroupCase Manager & Case Management Associate - Expression of InterestJoin to apply for the Case Manager & Case Management Associate - Expression of Interest role at Toll GroupAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.comAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.comToll Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.Case Manager & Case Management Associates - Brisbane, Adelaide, Melbourne & Parramatta - Expression of InterestThe OpportunityDue to ongoing growth within the business, we are looking to connect with Case Managers & Case Management Associates to join our Government & Defence team in our offices across Brisbane, Adelaide, Melbourne & Parramatta. You will play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia. Our team strive to ensure that all ADF Members experience a superior relocation.As a Case Manager, Your Responsibilities Will IncludeDelivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.Expectation management ensuring Members and their families understand service scope and the relocation life cycle.Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and client key performance indicators.Responding to routine telephone and email enquiriesAs a Case Management Associate, Your Responsibilities Will IncludeSupporting our Case Managers in their work to relocate Australian Defence Force (ADF) Members & their families across AustraliaDeliver superior administrative support and excellent customer service to internal stakeholdersGeneral Case Management administrationResponding to routine telephone and email enquiriesAbout YouCase management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)The ability to interpret policy and legislationEffective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholdersStrong attention to detail & time management skillsProficiency in all Microsoft applicationsMandatory: Must be an Australian Citizen or Permanent ResidentBenefitsFlexible work options availableSupportive team environmentFull training providedWhat moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you dont meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Toll Group by 2xGet notified about new Manager Case Management jobs in St Kilda, Victoria, Australia.CLINICAL MANAGER CRITICAL INCIDENTS AND ONSITE SERVICESMelbourne, Victoria, Australia 1 week agoInsolvency Accountant | Senior | Supervisor | Manager | Senior ManagerMelbourne, Victoria, Australia 4 weeks agoTechnical Manager - Workers CompensationMelbourne, Victoria, Australia 2 days agoHawthorn, Victoria, Australia A$118,560.00-A$138,320.00 3 weeks agoRegistered Nurse (Team leader/Supervisor)Templestowe, Victoria, Australia 1 week agoCaulfield East, Victoria, Australia 3 hours agoFerntree Gully, Victoria, Australia 5 days agoAssociate Nurse Unit Manager - Anaesthetics/PACUEast Melbourne, Victoria, Australia 2 weeks agoRegistered Nurse (Team leader/Supervisor)Templestowe, Victoria, Australia 1 week agoAssociate Nurse Unit Manager Rehabilitation WardMelbourne, Victoria, Australia 3 weeks agoEssendon Fields, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoAssociate Nurse Unit Managers, Mental HealthMelbourne, Victoria, Australia 1 week agoFootscray, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoAssociate Nurse Unit Manager Cardiac ServicesMelbourne, Victoria, Australia 1 week agoAssociate Nurse Unit Manager General Surgical WardMelbourne, Victoria, Australia 7 hours agoMelbourne, Victoria, Australia 5 days agoWest Melbourne, Victoria, Australia 2 days agoKeilor Downs, Victoria, Australia 1 hour agoWest Melbourne, Victoria, Australia 4 days agoNorth Melbourne, Victoria, Australia 4 days agoTrainee Case Manager - Workers CompensationMelbourne, Victoria, Australia 5 days agoKeilor Downs, Victoria, Australia 1 day agoSenior People Advisor/Employee RelationsMelbourne, Victoria, Australia 5 days agoFamily Violence Therapeutic Referral CoordinatorWere unlocking community knowledge in a new way. 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