Job Title

Guest Service Agent / Associate Job Number: HOT0C8NF Work Locations Hilton Adelaide, 233 Victoria Square, Adelaide 5000 We are seeking a Guest Service Agent to deliver exceptional hospitality and create memorable guest experiences. As the first point of contact, you will provide a warm welcome, handle guest inquiries, and ensure a seamless checkin and checkout process. Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to the executive floor and suites. Hilton Adelaide offers unrivalled conference and events facilities comprising of 19 meeting rooms. It is the only 5star hotel in Adelaide able to host 500 delegates to meet, eat and sleep, all under one roof. What You''ll be doing Previous experience in a customerfocused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Uphold Hiltons high grooming and presentation standards. Calm, efficient, and organized with great attention to detail Ability to multitask while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency What We''re Looking For Previous experience in a customerfocused role. Strong communication and interpersonal skills. A passion for hospitality and guest service. Ability to remain calm, efficient, and organized in a fastpaced environment. Strong attention to detail and the ability to multitask. Competency in IT systems, with prior experience in cash handling. Experience in Front Office, Concierge, or conflict resolution (preferred). Gain handson experience and mentorship from experienced chefs Chef uniform provided and laundered Access to industrystandard equipment and tools Opportunities for career progression within our team Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON Excellent work environment and culture Access to Hilton University training, offering more than 2500 learning programs Career development planning and opportunities 25-40% off Food and Beverages (subject to individual outlets) Annual Leave: 4 weeks in addition to public holiday allocation Discounted Bupa health cover Yearround recognition What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Be a part of Hilton Adelaide and help craft unforgettable dining experiences. We Are Hilton: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now! Job Guest Services, Operations, and Front Office If you are passionate about hospitality, thrive in a dynamic environment, and love creating memorable guest experiences, apply now to join our Hilton Adelaide team! #J-18808-Ljbffr