Job Title

Who are We?ABN Group is Australia''s leading construction, property and finance company, operating across Victoria and Western Australia. We deliver the dream of home ownership across every market segment from first homes to luxury residences. In Victoria, our brands include Boutique Homes, Homebuyers Centre and Resolve Finance, and we''re known for creating highquality homes backed by exceptional customer experiences.We Will ProvideWe offer a competitive salary, generous product discounts and a range of health and wellbeing initiatives, including access to an Employee Assistance Program. You''ll also benefit from industryleading parental leave, learning and development opportunities and reward and recognition programs.At ABN Group, you''ll be part of a collaborative, supportive culture where talent is recognised and leaders are genuinely invested in your growth.What''s On OfferAs a Showroom Team Manager, you''ll be part of our Showroom team, leading a group of Lifestyle (Electrical) Designers who deliver a personalised selections experience for our customers.You''ll combine your specialist design knowledge with people leadership skills to coach, mentor and manage the team, ensuring customers receive accurate, highquality and timely selections across Electrical, Heating & Cooling, Solar and Skylights.The role is predominantly based at our Docklands Head Office, with one day per fortnight in our Geelong Showroom, and occasional travel to other Victorian locations.What You''ll DoLead, coach and develop a team of Lifestyle DesignersMonitor team performance and ensure quality, accuracy and timeliness of customer interactionsProvide mentoring, training and ongoing development supportManage escalations and resolve customer or stakeholder concernsPrepare and review business reporting to support operational outcomesAttend and support customer appointments when required by the businessWhat You''ll BringExperience inInterior Design, Electrical Consulting, Joinery Design or a related disciplineDemonstrated people leadership or team mentoring experienceA passion for lifestyle design trends and customer experienceStrong ability to translate technical information into clear, customerfriendly solutionsA proven track record of delivering highquality customer outcomesWhy Join Us?At ABN Group, people are at the heart of everything we do. We are committed to creating an inclusive workplace that reflects the communities we build in. We value diversity, promote equality and make employment decisions based on merit.You must have the right to live and work in Australia to apply.#J-18808-Ljbffr