Job Title

Claims AdministratorIn this Claims Administrator position, you will be an integral member of our local Brisbane Claims and Benefits team. You will be responsible for delivering consistently high-quality customer service and applying claims expertise across all health fund products and services offered through Teachers Health, supporting members with accuracy, care, and professionalism.What we have to offer?We at Teachers Health have a lot to offer:Attractive leave benefitsHybrid working model (flex your work/life balance)Subsidised private health insuranceDiscounts on our products and servicesGenerous employee wellbeing programEasily accessible by public transportWho are we?Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.Your key responsibilities will include:Processing customer claims, payment requirements and providing specific information in response to enquiries.Maintaining up-to-date knowledge of fund products, processes, services, and rules.Providing relevant oral and written communication to all customers, providers and employees of Teachers Health.Collaborating with other team members to exchange up to date information and distribute workload.About youYou are enthusiastic and team-focused, with a strong ability to collaborate effectively in a small, highly flexible work environment. You take genuine satisfaction in identifying and meeting customer needs, and in resolving customer issues with care and efficiency.You bring a high level of accuracy in data entry and demonstrated customer service experience, both of which are essential for success in this role. You have several years'' experience working in a fast-paced claims environment, supported by exceptional verbal and written communication skills.Demonstrated experience in medical or hospital billing and/or the private health insurance industry is highly desirable.This position is based within our Brisbane operations, with the office located in Fortitude Valley.How do I apply?Click APPLY NOW to submit your updated CV, along with an optional cover letter or a 60-second introduction video sharing why you''d be a great fit for the role.Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with [email protected]#J-18808-Ljbffr