Job Title

Claims Assessor - AncillaryWe''re looking for two detail-focused Claims Assessors to join our Ancillary Claims team. In this role, you''ll assess and process health insurance claims for services such as dental, optical and physiotherapy, ensuring our members receive the correct benefits quickly and accurately. If you enjoy structured work, high-volume processing, and making a real difference for members, this could be a great next step in your career.You don''t need private health insurance experience to succeedstrong processing skills, attention to detail and a member-first mindset are what matter most.What we have to offer?We at Teachers Health have a lot to offer,Attractive leave benefitsHybrid working model (flex your work/life balance)Subsidised private health insuranceDiscounts on our products and servicesGenerous employee wellbeing programEasily accessible by public transportWho are we?Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.What will you do? / How will you help?In this role, you will:Accurately and efficiently assess ancillary health insurance claimsProcess high volumes of claims through allocated queuesEnsure claims are paid in line with fund rules, contracts and benefit limitsRespond to member and provider enquiries via email or written correspondenceMaintain strong knowledge of fund benefits and assessment guidelinesContribute to a collaborative team environment and continuous improvement initiativesWork in line with compliance, risk, WHS and organisational KPIsWhat do you need? /What are we looking for?Essential:Strong data entry or processing experience in a high-volume environmentExcellent attention to detail and accuracyAbility to work autonomously while contributing to a teamStrong written communication skillsWillingness to adapt and learn as systems and processes evolveAustralian Citizen or Permanent Resident visa requiredDesirable:Experience in claims, health insurance or a similar assessment roleKnowledge of medical terminology or assessing proceduresExperience using systems such as HAMBS or CivicaThe salary package (inc of super) for this role is $92,902How do I apply?Click APPLY NOW to submit your updated CV, along with an optional cover letter or a 60-second introduction video sharing why you''d be a great fit for the role.Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with [email protected]#J-18808-Ljbffr