Job Title

Accor Surfers Paradise, Queensland, Australia2 days agoMantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail, this property offers a range of hotel and suitestyle accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast, it includes conferencing spaces, the NOSH Pan Asian restaurant, bar, pool and spa, catering to leisure and corporate travellers alike. The Gold Coast boasts surf spots, endless restaurants, shopping meccas, music festivals and major theme parks.PurposeAs Assistant Manager, you will lead the Front Office Team and create unforgettable guest experiences while maintaining high team energy. Each day offers opportunities to connect with various departments, coordinate team engagement, oversee staff, manage guest feedback, and swiftly resolve any challenges.Primary ResponsibilitiesTake the helm and guide the hotel''s daytoday operations with expertise.Lead the Front Office Team like a mentor, nurturing their growth and skillbuilding in a supportive atmosphere.Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.Contribute to roster planning and preparation.Embrace authenticity and let your unique self shine in every shift.Skills And ExperienceDemonstrated expertise in Hotel Front Office Operations, with a record of leadership roles as Team Leader or Supervisor.Proficiency in reservation and property management systems is a plus.Ability to multitask and thrive under pressure, fueled by excellent organisational and timemanagement skills.Masterful written and spoken communication.Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.Accor BenefitsALL Heartist Membership discounts on accommodation and food & beverage worldwide.Family & Friends Discounts available on a range of accommodation, services and events.Accor Live Limitless (ALL) Loyalty Program earn status and reward points on worldwide stays.Learn Your Way career development with access to Accor''s industryleading training platforms, Accor Academy and Typsy.Build Your Network connect with over 300,000 Accor professionals worldwide.Worldwide Opportunities grow your career with over 4,000 hotels in 110 countries.At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.Seniority level: MidSenior levelEmployment type: TemporaryJob function: OtherIndustry: Hospitality#J-18808-Ljbffr