Job Title

Be part of the excitement of Accor family with limitless career opportunities and incredible benefits. WWe are seeking energetic and enthusiastic Part Time Guest Service Agent to ensure exceptional service is provided to our guests at all times making them feel both welcome and comfortable.What will you be doingDeliver service excellence from check in to check out and everywhere in betweenComplete a wide variety of front office tasks which willensure that every day is different from selling the hotels facilities to taking reservations and maintaining guest accountsProvide passionate knowledgeable and friendly service to external and internal guests at all timesAnswer all telephone calls in a professional manner according to brand standardReconcile cashier floats at the completion of each shift.Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty programQualifications :Your Skills and experience include :Previous customer service experiencein a Hotel environmentStrong knowledge of computer systems including Microsoft Office and preferably in Opera CloudThe ability to work under pressure multitask and think on your feet to quickly resolve issues is requiredStrong communication skills and pride in personal presentationA genuine customer service focus and a strong dedication to alwaysmaking our guests smile during their stayValid Australian working rightsValid RSA or willingness to obtain prior to startingFlexibility to work across a 7-day roster mornings afternoons and eveningsAdditional Information :Whats in it for youAn opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at AccorAbility to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel OperationWork alongside passionate industry professionalsBe mentored by experienced Accor Hospitality professionals who want to see you succeed!Remote Work : NoEmployment Type : Part-timeKey SkillsRestaurant Experience,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Cashiering,Food Safety Experience,Guest Relations Experience,Animal Handling,Front Desk,Guest Services,Phone EtiquetteExperience : yearsVacancy : 1#J-18808-Ljbffr