Job Title

OverviewACH Group, Mile End, South Australia, AustraliaDirect message the job poster from ACH GroupCustomer Service Officer & Front Desk Agent positions ACH Group, Mile EndJoin a leading not-for-profit organisation in aged care and make a real difference!About ACH GroupFor over 70 years, ACH Group has enriched the lives of older South Australians. With over 1,900 dedicated staff, we create good lives for our customers across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams.About the RolesCustomer Service OfficerRoster: Full-time across 7 days between 6:30am 6:00pmBe the first point of contact for internal and external customers, delivering exceptional service over the phoneFocus on"one call" resolution, connect customers to appropriate services and complete administration tasks.Front Desk AgentRoster: Full-time, Monday to Friday, 8:30am 5:00pmGreet and welcome visitors professionallyManage phone calls, emails and general enquiriesMaintain office supplies, assist with data entry and special projectsWhat We''re Looking ForOutstanding Customer Service Skills proven experience in delivering exceptional serviceGreat Communicator excellent verbal and written communication skillsTech-Savvy intermediate computer literacy and ability to use various softwareHighly Organised able to juggle tasks in a fast-paced environmentPositive & Approachable a friendly, proactive attitude and willingness to learnRequirementsA current Police Check for unsupervised contact/vulnerable groups (less than 12 months old upon commencement)What We OfferCareer development with in-house upskilling and external learning opportunitiesFriendly and inclusive culture supporting diversity and well-beingSalary packaging up to $15,900 per annum to reduce taxEmployee benefits program including discounted health insurance (BUPA)Free flu vaccinations, well-being programs, and recognition initiativesHow to ApplyHit Apply Now or visit our website for more details. ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.Job DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: OtherIndustries: Individual and Family ServicesReferrals increase your chances of interviewing at ACH Group. Get notified about new Customer Service Officer jobs in Mile End, South Australia, Australia.We are an equal opportunity employer and value diversity in our workforce.#J-18808-Ljbffr