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Job Title


Assistant Director, Business Resilience


Company : Aged Care Quality and Safety Commission


Location : Melbourne, Victoria


Created : 2026-01-24


Job Type : Full Time


Job Description

Assistant Director, Business Resilience role at Aged Care Quality and Safety CommissionJoin with us as we work to improve the lives of older people by maintaining the integrity of the aged care system. The Commission, established on 1 January 2019, is the single independent regulator of Australian Government aged care services and currently offers a variety of interesting and challenging jobs across most capital cities. It is an exciting time to join the Commission, with major reforms underway to improve aged care in Australia. You will contribute as a national regulator to safeguard and protect older Australians receiving aged care services.About the RoleThe EL1 Business Resilience Manager plays a key leadership role in strengthening the Commission''s organisational resilience and ability to prepare for, respond to and recover from disruptive events. The position is responsible for maintaining and embedding the Commission''s Business Resilience Framework and associated plans, providing expert advice and guidance to staff and executives, and ensuring compliance with whole-of-government integrity, risk, and security requirements. The role promotes a culture of preparedness and continuous improvement, contributes to crisis and continuity planning and response, and engages across the Commission and with external partners to safeguard people, assets and information.Position DutiesLead and support the Commission''s Business program and related activities, including business resilience strategies, frameworks, policies, and procedures to meet Commission requirementsProvide authoritative advice and support to executives, governance committees, and business areas on business continuity, crisis response and recovery activitiesPartner with business areas Commission-wide to embed a fit for purpose organisational business resilience framework for Business Continuity (BC), Crisis Management (CM) and Emergency Management (EM)Develop, maintain, and implement Business Continuity Plans (both operational and enterprise-level plans), disaster recovery plans and associated strategies and solutionsConduct business risk assessments, business impact analyses, and document business continuity and disaster recovery plans and proceduresPlan, conduct, facilitate and debrief BCM exercises, including desktop simulations, BCP testing, and scenario workshops, to test and improve the adequacy and efficiency of existing plans and strategiesAssist and support the Business Continuity Team and Executives during disruptive events, acting as lead coordinator for continuity efforts and lessons learned post-eventMonitor compliance with relevant frameworks, including the Protective Security Policy Framework (PSPF) and government policies, ensuring alignment with best practice standardsEnsure reporting to the Business Resilience and Security Committee (BRSC) and other governance forumsKeep abreast of best practice, global, national and industry specific emerging risk and resilience trendsDevelop, embed and maintain business resilience artefacts, tools, training and awareness activities to strengthen organisational capabilityPrepare and quality assure executive briefings, reports and communications relating to business resilience, including crisis and recovery communicationsManage relationships with external service providers to ensure delivery of resilience-related services and projectsEligibility Requirements (Selection Criteria)Demonstrated experience in business continuity management and risk managementWell-developed relationship management skills and ability to engage and influence a multidisciplinary workforce and key stakeholders (internal and external)Experience in business improvement focusing on change, process & systems, policy, and planning developmentHigh-level change and project management, conceptual and analytical skillsExcellent business writing and verbal communication skills for effective client relationships and presenting complex information to different audiencesUnderstanding and practical application of risk management frameworks in the APS context, including obligations under the Public Governance, Performance and Accountability Act 2013 and the Commonwealth Risk Management PolicyAbility to obtain and maintain a Baseline security clearancePosition NotesSalary offered will be between $118,588 - $135,251 per annum depending on skills and experience. In addition, 15.4% superannuation will be paidOnly candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-apsNon-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 monthsMerit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacanciesIn your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600 words, including what strengths you would bring to the role, and a copy of your CV.Please complete the application and submit by 30 October 2025 at 11:30pm.Please contact our recruitment team on (02) 9633 3262 or [email protected] for assistance with accessing our website or with lodging your application.Specific questions about the role can be directed to Shaun Rohrlach by emailing [email protected] with Position title in the subject line.Diversity and InclusionThe Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.RecruitAbilityRecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email [email protected] if you need any adjustments made.Further InformationFor further information about the Quality Commission, office locations and other related resources, please visit more information on the Australian Public Service, please visit and