Job Title

About The RoleAs the first point of contact, you will build strong customer relationships through facetoface and online interaction in our Busselton showroom by demonstrating product knowledge to clients, their families, and allied health professionals searching for mobility equipment to support them on their journey with rehabilitation, aging and disability needs.Role TitleShowroom ConsultantLocationBusselton, Western Australia, AustraliaHoursMonday Friday, Full Time PermanentReportingBranch ManagerSkills & QualificationsPrevious customer service and/or administration experienceClinical experience or a background in allied health is desirableExcellent verbal and written communication skillsActive listening and problem solving skillsStrong attention to detail and accuracyAdept at navigating computer systems to manage customer interactions and recordsAbility to remain composed in a fastpaced and varied work environmentReasonable physical fitness to assist with showroom product displays and movementWillingness to provide/obtain relevant checks (e.g., Police checks/NDIS Worker Screening check)Duties & ResponsibilitiesGreet customers delivering excellent customer service with a personcentered approachAttend to online customer queries in a timely and efficient mannerLiaise with Allied Health Professionals and Government Funding Bodies in a professional mannerGenerate quotes and orders using computerbased software in alignment with Aidacare''s policies and procedures, ensuring relevant funding approval is obtainedProvide clear communication with customers and liaise with our internal delivery team to ensure efficient delivery and supply of ordersLearn and stay up-to-date with our products and services and use this knowledge to enhance customer experienceMaintain showroom inventory and presentation as requiredBenefitsEmployee discounts on Aidacare health equipment products and servicesQuarterly incentive schemeEmployee Assistance Program to support mental wellnessBenefits package includes discounts for retail, insurance, gym and moreComprehensive training program to equip you with the necessary skills and knowledgeHow To ApplyPlease submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!About The CompanyAidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.#J-18808-Ljbffr