Job Title

Administrative Assistant APMBase pay range: A$65,000.00/yr - A$65,800.00/yrJob DescriptionIn this role, you will provide customer service and administrative support to participants and team members, helping the business achieve its goals. Your responsibilities will include managing participant enquiries, handling leads and CRM data, and overseeing invoicing and general administrative tasks. This is a fulltime permanent position based in Castle Hill.Key ResponsibilitiesRespond to participant and stakeholder enquiries promptly and professionallyManage leads and support conversion to active participantsMaintain accurate CRM records (Salesforce preferred)Coordinate onboarding processes and stakeholder communication via phone and emailProcess invoicing and billing accurately within required timeframesContribute to continuous improvement initiatives and quality service deliveryParticipate in team meetings, training, and performance reviewsWhat We''re Looking ForExperience in Disability, Aged Care, Healthcare, or lived experienceTertiary qualifications in Administration/Business Support or relevant experienceStrong communication and stakeholder management skillsExcellent planning, organisational, and relationshipbuilding abilitiesProficiency in Microsoft Office (especially Excel)Experience with CRM systems (Salesforce highly regarded)High level of selfmotivation and attention to detailAbout MyIntegra, Part of the APM GroupSince 2016, MyIntegra has empowered people with disabilities by helping NDIS participants maximise their plans and access support services. We provide Plan Management and Support Coordination services, using bestinclass tools and technologies across Australia. As an NDISregistered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). MyIntegra is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and wellbeing, and participate in their communities.We offerA flexible, supportive, and friendly team environmentOngoing training, career progression, and professional development opportunitiesAn attractive salaryComprehensive Employee Assistance ProgramPaid parental leave with topup opportunitiesDiscounts at major retailers and an employee recognition programReady to Join?Apply today to fasttrack your application.Application ProcessIf you have the energy and passion for this exciting role, join us on our journey and make a positive difference! Apply through Seek and we will reach out to discuss the role with you.MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and people with disability.#J-18808-Ljbffr