Job Title

OverviewJob Description - Event Operations Assistant Manager (016543). SkyPoint, on Level 77 of the Q1 Building, offers a unique event venue 230 metres above the Gold Coast. We host intimate celebrations to large-scale functions with breathtaking views. We are seeking a passionate, energetic, and highly organised Event Operations Assistant Manager to support the Operations Manager and lead our Front of House Events team. This role combines event planning and client coordination with hands-on leadership to deliver exceptional event experiences. If you are a positive, driven, and people-focused leader with a genuine passion for events and hospitality, you will thrive in this fast-paced environment. You will remain calm under pressure, enjoy creating memorable moments for guests, and take pride in supporting and developing your team. Flexibility to work weekends, early mornings, and evenings is essential, as is the ability to perform manual handling tasks.Why work with usFree onsite parkingSupport for your wellbeing access our Employee Assistance Program for free and confidential support for personal, work, or mental health concernsFree entry and generous discounts across Dreamworld, WhiteWater World and SkyPointAccess to an online benefits platform offering savings on everyday purchases from leading Australian retailersA fun and engaging work environment with the best views on the Gold CoastTo learn more about working at SkyPoint, visit our employment page here: you should haveMinimum 2 years'' leadership experience in a high-volume hospitality or customer service environmentProven ability to lead, mentor and motivate frontline teamsExperience building event orders and coordinating directly with clientsStrong financial acumen with experience managing wage and COGS budgetsAbility to work across events, food & beverage and guest servicesExcellent communication, interpersonal and conflict resolution skillsHigh attention to detail with exceptional organisational abilitiesConfidence using POS systems and solid cash-handling skillsCurrent RSA (QLD) and RMLV certificationsYour day-to-dayDeliver outstanding service, efficiency, and presentation across all eventsManage end-to-end planning and coordination with clients to ensure seamless deliveryOversee the full set-up and pack-down of events, including weddings, gala dinners, cocktail functions and conferences for up to 400 guestsLead, coach, train, and mentor employees to drive exceptional team and guest experiencesMaintain optimal staffing levels and manage departmental costs within budgetSupport recruitment, onboarding, and ongoing performance developmentLiaise with entertainers, suppliers, and theming partners on event daysImplement continuous improvement initiatives across service and operationsOrder stock required for events and ensure accurate record managementGather and action guest feedback to enhance overall experienceDiversity & InclusionAt Dreamworld, WhiteWater World and SkyPoint, we are committed to creating an inclusive and accessible environment where everyone, guests and team members alike, feel valued and respected. We celebrate the cultural and personal differences of our team and strive to reflect the diverse community in which we operate. Our selection process may include interviews, health assessment, reference checks, criminal history check, and verification of working rights. We are committed to an inclusive and accessible recruitment experience and will provide opportunities to advise of any accessibility needs or required accommodations as you progress through the process.Join usJoin SkyPoint and be part of something extraordinary. Apply now and elevate your career to new heights.#J-18808-Ljbffr