Job Title

We''re looking for an motivated Scheduler to join our growing Plumbing and Electrical team. This is a busy, handson role where you''ll be responsible for booking and coordinating daily jobs, managing schedules for our field experts, and being the main point of contact between property managers, tenants, owners and our trades team.This role plays a key part in keeping our daytoday operations running smoothly and ensuring our customers receive the professional, reliable service Shark is known for.Key ResponsibilitiesSchedule and coordinate daily plumbing and electrical jobs across multiple locationsLiaise with property managers, tenants, owners corporations, and internal teamsManage job bookings, urgent requests, and schedule changes throughout the dayMonitor job progress and proactively resolve scheduling conflicts or delaysEnsure accurate job information, notes, and updates are recorded in ServiceM8Create efficient daily routes for field techniciansHandle incoming calls and general office administrationMaintain a calm, solutionsfocused approach in a highvolume environmentBuild strong working relationships with our expert trades teamAbout YouPrevious experience in scheduling, coordination, or operations within trade services, plumbing, electrical, or property maintenanceStrong organisational skills with the ability to manage competing prioritiesConfident communicator, comfortable dealing with property managers, tenants, and tradespeopleHigh attention to detail and strong administrative skillsPractical, proactive, and solutionsfocused mindsetComfortable using modern systems and tools, including AIenabled features that improve efficiencyExperience with ServiceM8 or similar trade job management software (highly regarded)About UsWe are the preferred maintenance Plumbing and Electrical company for over 100 real estate agencies, servicing areas from Kingscliff through to Caboolture. We receive approximately 900 work orders per month.Our ValuesBuild meaningful relationshipsBe a team playerEfficiency through innovationSee the futureGet a little bit better each dayWhat We OfferFun, energetic, and supportive team environmentOffice-based role in Palm Beach, close to the beachClear opportunity for career growth and developmentMonthly education and trainingQuarterly social eventsWork for a company with purpose, strong values, and shared goals#J-18808-Ljbffr