Job Title

Travel Agency Manager Happy Travels (Melbourne)Salary: $75,000 $95,000 OTEJob Type: Full-timeLocation: In-Store (Melbourne)About Happy TravelsHappy Travels is Australia''s largest independent adventure travel agency. Since 1998, we''ve helped travellers experience Australia, New Zealand, Fiji, South East Asia and beyond through unforgettable, wellcurated adventures.We''re a fastpaced, peoplefirst business made up of passionate travel professionals who love what they do and care deeply about customer experience.About the RoleAs a Travel Agency Manager, you''ll take ownership of the daytoday performance of one of our Melbourne stores. You''ll lead a highenergy sales team, drive results, and ensure every customer receives outstanding service.This is a handson leadership role suited to someone who enjoys sales, coaching others, and running a store.In this role, you will build strong relationships with the local hostels and accommodation partners, driving referrals, foot traffic, and sales while positioning Happy Travels as a trusted travel partner.Key ResponsibilitiesLead travel consultations and close highvalue bookingsDrive store sales performance and achieve KPIsManage location budgets, rostering, and aftersales careCoach, develop, and motivate a team of Travel ConsultantsSupport recruitment, onboarding, and performance managementMaintain store standards, cash handling, and operational complianceImplement local sales strategies and promotionsBuild strong relationships with suppliers, travel partners and key stakeholdersAbout You1+ year in a senior sales or leadership role (travel/tourism preferred)Proven ability to lead a team and hit sales targetsStrong destination knowledge and Hero booking system experienceConfident communicator with strong organisational skillsMust hold current Australian work rights or valid visa to work in AustraliaPassion for adventure travel and backpackingWhat''s on OfferFasttracked Sponsorship available for theENTO right candidateCompetitive base salary plus budget performancebased bonusesTravel incentives, discounts, and familiarisation tripsCareer progression within a wellestablished national brandPathway to grow a highopportunity regionSupportive, social, and performancedriven team cultureIf you''re ready to lead a team, drive sales, and help travellers plan unforgettable experiences, we''d love to hear from you.We''re accepting applications for 30 days or until the role is filled apply early and start your adventure with Happy Travels!>#J-18808-Ljbffr