Job Title

Make a visible impact: your ideas and leadership directly shape event success and guest satisfaction.Enjoy great team benefits: including discounts, perks, and access to one of the Gold Coast''s most iconic attractions.Work in one of Australia''s most unique event venues: 230 metres above the Gold Coast with unbeatable views and unforgettable event settings.Located 230 metres above the Gold Coast on Level 77 of the iconic Q1 Building, SkyPoint is one of Australia''s most unique event venues. We host everything from intimate celebrations to spectacular large-scale functions - all set against breathtaking views.We are seeking a passionate, energetic, and highly organised Event Operations Assistant Manager to support our Operations Manager and lead our Front of House Events team. This role combines event planning and client coordination with handson leadership to deliver exceptional event experiences. If you are a positive, driven, and peoplefocused leader with a genuine passion for events and hospitality, you will thrive in this fastpaced environment. You remain calm under pressure, enjoy creating memorable moments for guests, and take pride in supporting and developing your team.Flexibility to work weekends, early mornings, and evenings is essential, as is the ability to perform manual handling tasks.Why work with us:Free onsite parkingSupport for your wellbeing access our Employee Assistance Program for free and confidential support for personal, work, or mental healthconcernsFree entry and generous discounts across Dreamworld, WhiteWater World and SkyPointAccess to an online benefits platform offering hundreds of dollars in savings each year on everyday purchases fromleading Australian retailersA fun and engaging work environment with the best views on the Gold CoastTo learn more about working at SkyPoint, visit our employment page here: your application to be successful, you should have:Minimum 2 years'' leadership experience in a high-volume hospitality or customer service environmentProven ability to lead, mentor and motivate frontline teamsExperience building event orders and coordinating directly with clientsStrong financial acumen with experience managing wage and COGS budgetsAbility to work across events, food & beverage and guest servicesExcellent communication, interpersonal and conflict resolution skillsHigh attention to detail with exceptional organisational abilitiesConfidence using POS systems and solid cash-handling skillsCurrent RSA (QLD) and RMLV certificationsYour new day-to-day:Deliver outstanding service, efficiency, and presentation across all eventsManage end-to-end planning and coordination with clients to ensure seamless deliveryOversee the full setup and packdown of events, including weddings, gala dinners, cocktail functions and conferences for up to 400 guestsLead, coach, train, and mentor employees to drive exceptional team and guest experiencesMaintain optimal staffing levels and manage departmental costs within budgetSupport recruitment, onboarding, and ongoing performance developmentLiaise with entertainers, suppliers, and theming partners on event daysImplement continuous improvement initiatives across service and operationsOrder stock required for events and ensure accurate record managementGather and action guest feedback to enhance overall experienceDiversity & Inclusion:At Dreamworld, WhiteWater World and SkyPoint, we''re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.Join us at SkyPoint and be part of something extraordinary! Apply now and elevate your career to new heights.#J-18808-Ljbffr