Job Title

Join to apply for the Clinic Coordinator Floater SA East role at Audika Australia.Working hours: Monday to Friday, 9am 5pm. This is a fulltime position that supports multiple Audika Hearing Clinics in South Australia East.About AudikaAudika is part of Demant, a worldleading hearing healthcare group. With more than 22,000 staff worldwide, the group provides hearing healthcare and intelligent audio solutions in over 130 countries. In Australia, Audika operates over 350 clinics that deliver hearing services to valued clients, aiming to improve quality of life for people living with hearing loss.Job ResponsibilitiesOversee daily clinic operations: maintain a tidy, welcoming environment, greet clients, and deliver an exceptional experience.Manage client appointments via phone, email, and the booking system, confidently navigating multiple systems.Provide basic hearingdevice support, including cleaning, battery replacement, and Bluetooth pairing (training provided).Contribute to community engagement, including site visits, promotional activities, and expos.Maintain inventory and ordering of hearing devices; process invoices and POS transactions; verify client eligibility (HSP, DVA, private health insurance).Engage clients with empathy and warmth, responding promptly to enquiries and offering proactive support.Work effectively in a small team; independently manage the front desk while supporting customers, clinicians, hearing technicians, and other internal stakeholders.QualificationsPrevious administration or customer service experience in retail, hearing care services, pharmacy, or allied health.Experience working with an older demographic is preferred.Strong interpersonal communication skills and empathy for clients.Higher School Certificate (HSC) or TAFE Qualification.Strong computer literacy skills.Valid driver''s licence and personal vehicle.CompetenciesPermanent fulltime floater role (38 hours per week, MondayFriday) in an established global organisation.Performance incentives.Supportive hearing care team.Professional development through a clear career path and training.MyRewards program discounts at over 300 retailers and services across Australia.Online Wellbeing Centre activities, workouts, meditations, nutrition and financial advice.Employee Assistance Program.Birthday and Christmas gifts.Our ValuesAudika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We bring the importance of sound to life and connect our clients through our hearing products. We believe success starts with our employees, who make this happen. Led by our values, we foster a supportive and encouraging culture where everyone can thrive. We create trust, work as teamplayers, innovate, and apply a cando attitude in everything we do.#J-18808-Ljbffr