Job Title

OverviewOngoing roleWeekdays - mornings & afternoonsMust be able to commit to at least one shift per week on a regular basisPlease list your times and days of availability on the application formWhy choose to volunteer with Red Cross?You can help improve lives and create a positive impact in your communityIt''s an opportunity to enhance your skills & knowledge & gain new experiencesYou''ll be helping Red Cross to support vulnerable people across AustraliaThe programRed Cross assists people in times of need by providing a range of low cost mobility equipment and personal care aids for short term hire, to assist people in their home environment.The opportunityAs a Mobility Equipment Hire Service (MEHS) volunteer, you will be the first point of contact for clients seeking mobility equipment. You''ll bring excellent communication skills and an understanding and empathy for people from diverse backgrounds. The volunteer will be responsible for responding to enquiries, identifying and providing customers with the most appropriate short term hire mobility aids, maintaining and carrying out equipment, cleaning and servicing requirements as well as completing hire and return procedures.MEHS Volunteer dutiesAssist customers to identify the most appropriate mobility aid in conjunction with their referralProvide customers with guidelines for the correct use of the mobility aid/sCommunicate with clients on a one-to-one basis, respecting the clients'' right to confidentialityPositively contribute to workplace health and safety practices including an understanding of maintenance and carrying out cleaning requirementsEnsure open, professional, positive, respectful and constructive style of communication in all interactionsComplete the associated paperwork and process paymentsParticipate in orientation and training sessionsAssist the Rockhampton Branch President with administrative duties associated with Branch activitiesThe impactAs a volunteer, you will ensure people have access to the equipment needed for their recovery, helping them to maintain their independence and alleviating some of the pressures they face while managing their health.Red Cross will ensure you have training, ongoing support and access to other opportunities within the world''s largest humanitarian network.Application RequirementsFor this role you will be required to undertake a National Police Check, organised through Red Cross.Further informationTo find out more about this opportunity please contact the Branch President on 07 3367 4794Additional contact [email protected] you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.#J-18808-Ljbffr