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Job Title


Care Team Leader - Aged Care


Company : Australian Unity


Location : Sydney, New South Wales


Created : 2026-01-24


Job Type : Full Time


Job Description

Join to apply for the Care Team Leader - Aged Care role at Australian UnityAt Australian Unity, we''re transforming care by putting people and communities first. Across 50+ neighbourhoods nationwide, our carers work with collaboration, compassion, and innovation to help ageing Australians stay healthy, independent, and connected at home. We''re creating a trusted, personal healthcare experience built around what matters most to our customers.As a Care Team Leader, you''ll have the opportunity to make a realamelp both for your team and the customers you serve. You''ll guide, mentor, and empower a team of dedicated carers, ensuring they feel supported to deliver safe, consistent, and highquality care every day. This is aPercent handson leadership role where no two days are the same you''ll balance leading people with navigating daily challenges, driving teamwork, and creating an environment where carers thrive and customers live their best lives.This is a fulltime role based at our Hurstville NSW branch.ResponsibilitiesLeading, mentoring, and supporting a team of personal carers to deliver safe, highquality, personcentred careCoaching and developing your team through regular feedback, training, and performance discussionsOverseeing daily service delivery, including scheduling, compliance, and quality assuranceCollaborating with internal teams to resolve issues, respond to incidents, and improve customer outcomesSupporting recruitment, onboarding, and ongoing development to build a capable and engaged workforceChampioning a culture of safety, wellbeing, and compliance with agedcare standards and regulationsFostering an inclusive and positive team culture that promotes open communication, continuous improvement, and reflects Australian Unity''s valuesQualificationsPrior experience leading teams agedcare sector experience is not essentialAbility to coach, mentor, and develop othersStrong customer focus with a commitment to personcentred careConfident decisionmaking, resilience, and strong selfmanagement skillsExcellent communication and ability to engage with frontline teamsKnowledge of agedcare quality standards, funding, and compliance requirements (ideal but not essential)Proficiency with the Microsoft Office suiteExperience with supporting employees with returntowork plans advantageousA continuous improvement mindset to drive service and team performanceBenefitsAdditional Leave benefits including Community, Wellbeing & Deep Listening LeaveFlexible Work Options hybrid role combining branch days & WFHCareer development with full access to LinkedIn Learning & internal opportunitiesStaff discounts across our insurance products as well as our travel and retail partnersFitness Passport discounted access to 1,500+ gyms & facilitiesNovated Car Leasing options through our partners Maxxia or Flair Cars14 weeks paid Parental LeaveClick APPLY or contact Diti Vora (Talent Acquisition Specialist) at [email protected] for a confidential discussion.Applications close once the vacancy has been filled.Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally samh language communities and matureaged people. To view our Reconciliation Action Plan, please click