Job Title

Vic Park City is seeking a highly organised & motivated Warranty Clerk/Service Representative for our high volume, process driven Service Department in Victoria Park!Vic Park City has a new exciting opportunity for an organised, motivatedAutomotiveWarranty Clerk/Service Representative within a successful, supportive service department where professional service & timely efficient processes are the key elements for our very busy department. This role is a hybrid all-rounder position that primarily focuses on operating as a Warranty Clerk while also serving customers in the front counter and interpreting parts for vehicles.ROLEServing Customers at the front counter while also assisting them on the phone.Costing of customers with new and used vehicle job cards.Coordinating recon jobs through the workshop.Coordinating used and new vehicle delivery processesParts receipting, maintenance and ordering of parts.Sublet receiptingProcessing all warranty & good-will claims in a timely mannerCompletingwarranty claims to manufacturer guidelinesMaintainingwarranty storage of return parts and return all requested partsKeeping and maintaining a warranty claim registerFilingall warranty Repair Orders as well as all correspondence, service letters, technical bulletins and standard repair time guidesDiscussing policy write offs with Service ManagerMaintaining clear direction on factory policy decisionsEstablishing & maintaining positive relationships with manufacture representative.Liaising with internal and external stakeholders to ensure correct reports, processes, claims, returns, receipting, payments are adhered to.YOUSelf-motivated and well organisedAble to work autonomously and in a team environmentStrong verbal and written communication skillsWillingness to learn and growPositive, and a can do attitudePrevious Warranty Clerk/service advisor Experience with in a Dealership Environment Essential.What''s in it for YOUExcellent Salary Package $$Be Part for one of the Largest Automotive Groups in AustraliaReceive paid parental leaveReceive confidential access to EAP counselling sessionsSpecific Manufacturer TrainingFriendly & Supportive Management TeamIf you feel you have the essential skills and positive attributes to excel in this position, email your resume by clicking ''Apply Now''*Due to the number of applications we will be only contacting those who have been shortlisted.Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion.All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.#J-18808-Ljbffr