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Partner in the Community Pathway Coordinator-First NationFull-time - PermanentMoonah, TASAbout UsAt Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life''s stages and challenges.Baptcare is a Not for Profit, purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.Our Values areWellbeing,Ethics,Co-creating,Accountability,Respect andEffectiveness.About the RoleThe Partner in the Community (PITC) Pathway Coordinator provides support to people with disabilities through the consumer pathway, meeting their needs from referral to discharge, and offers support to those who are transitioning out or do not meet Scheme Access Requirements. The role is responsible for ensuring the successful implementation of relevant processes and established frameworks to support individuals with all aspects of the consumer pathway.As the first point of contact for consumers, the Pathway Coordinator provides timely consumer support, guidance, and advice.Working collaboratively across the PITC teams, the Pathway Coordinator maintains consumer satisfaction through the provision of high-quality advice and program service delivery.The Pathway Coordinator First Nations works in partnership with First Nations people with disability, their families, carers, local communities, and service providers to build capacity and promote inclusive, culturally safe, and appropriate support within the community.Key DutiesEstablish strong, trust-based relationships with First Nations individuals with disabilities and their community, ensuring their voices are heard and their needs are metCollaborate with community and mainstream service providers to enhance their understanding and ability to provide inclusive, culturally appropriate supportPromote and advocate for inclusive practices that respect and honour the cultural heritage and traditions of First Nations communitiesProvide consultancy advice to the PITC Teams to ensure cultural safety for First Nations peopleProvide guidance, support and advice to customers and assist them with navigating the National Disability Insurance Scheme (NDIS) Access Pathway and NDIS Participant plansSupport customers to complete and submit documents that meet requirements for Scheme Access RequestsRefer individuals to the appropriate Local Area Coordinator (LAC) or Early Childhood (EC) Teams once the necessary documentation has been providedMaintain asset maps and ensure community connections are in place for individuals aged 9 years and overBuild Community Connections Plans as requiredWork collaboratively across the multi-disciplinary EC teams to ensure the entire Early Childhood pathway is managed smoothly for children under 9 years of ageUtilise the Towards Inclusion Framework (TIF) to build individual and family capacity to clarify their goals, exercise choice and control and to participate in the communityEnsure the timely provision of information, and linkages to mainstream services for participants and non-participantsRespond to all incoming calls and general inquiries that come through via the 1800 number and emails sent to the Baptcare team inboxesFollow all confidentiality, privacy and conflict of interest policies and proceduresConsistently work within relevant standards and legislation including but not limited to:The NDIS Act 2013 and associated rulesChildren, Youth and Families Act 2005 (Vic)Children, Young Persons, and Their Families Act 2009 (Tas)Child Safe Standards (Vic, but applicable to Tas)Carer Recognition Act 2010 (Cwlth) and 2012 (Vic)Children and Young People (Safety) Act 2017 (SA)Provide information and support on the NDIS to service providers, people with disability, their families, and the communityContribute to a positive team environment within BaptcareUndertake other relevant duties as requiredWorkplace Health & SafetyReport WHS hazards, injuries, and incidents (including near misses)Act responsibly to protect your safety and the safety of othersParticipate in and contribute to WHS improvement activities including inspections, audits, and other review activitiesEnsure tools, equipment, PPE, and clothing are in a safe condition before use and report/fix any defects as appropriateActively participate in rehabilitation and return to work activities following any work-related injuryComply with responsibilities under the WHS Management System and any reasonable instructions, including during emergency situationsEnsure any incidents you encounter are reported, supporting any investigations and the implementation of preventative measuresFor YouBaptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.Further, the successful candidate will receive:A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.Access to confidential counselling and support services.Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.How to ApplyClick''Apply Now'' to submit your application.Only short-listed applicants will be contacted.Applicants must have the right to work in Australia.The successful applicant will be required to undergo a National Criminal History check.Must have a Current valid motor vehicle licenseMust have a Current Working with Vulnerable People check or willingness to obtainNDIS Worker Screening CheckIf you require support with the application process, please contact Georgie at [email protected] Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.#J-18808-Ljbffr