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Seniority levelMidSenior levelEmployment typeFulltimeJob functionSales and ManagementIndustriesNewspaper PublishingNRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we''re proud to be one of Australia''s most iconic brands. At IAG, we''re committed to making the world a safer place. As a Field Assessor in Property Assessing, you''ll play a vital role in helping customers navigate the repair and settlement process after property damage. You''ll combine technical know-how with empathy to ensure every claim is managed efficiently and to the highest standard. This is your chance to be part of a team that thrives on problemsolving and delivering outcomes that matter. This is a permanent fulltime role with the ideal candidate residing in the Newcastle region.What You''ll DoAttend customer properties to assess damage, quantify repairs, and authorise settlements.Negotiate and manage repair scopes, variations, and total loss settlements with suppliers and customers.Monitor repairs through to completion, resolving delays and ensuring quality outcomes.Drive costeffective solutions with suppliers to meet agreed targets for claims costs.Collaborate with claims teams and partners to resolve complex issues and deliver exceptional customer experiences.Identify opportunities for process improvements and contribute to continuous improvement initiatives.What You''ll BringMinimum 3 years'' experience in property assessing, loss adjusting, or construction trades.Strong understanding of claims management processes and repair methodologies.Excellent communication, negotiation, and influencing skills.Ability to work independently and manage multiple priorities.Current driver''s licence and ability to travel as required.A customerfirst mindset and commitment to delivering highquality outcomes.What We OfferBoosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for what''s important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech & appliances, and many more. Industryleading 20 weeks paid parental leave. Access to LinkedIn Learning, the awardwinning IAG Academy, study assistance and secondment opportunities. Employment type eligibility criteria apply. Internal applicants need to inform their Managers before applying to the role, as reference checks will be carried out postselection.Applications close: Wednesday 14 January 2026 11:59PM AEDT.Adjustments and SupportIf you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.More About UsAs part of IAG you''ll enjoy a world of career opportunities, a purposeled place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That''s not just words. It''s our people promise. We''re ready for you with unexpected opportunities for your career, your worklife and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenousled solutions that enable growth and create meaningful change for our customers and employees.#J-18808-Ljbffr