Job Title

At RSL LifeCare, we have a dedicated and energetic Home Care team that''s growing! Our team provides care services and support across the ACT & NSW to veterans and seniors in their own home. We have a highly rewarding opportunity for you to join a large social purpose organisation in the fastest-growing segment of the aged care industry as more and more Australians seek support to maintain their independence at home.At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.HomeCare Area ManagerYou will report to the Regional Manager working in a fast-paced and constantly evolving environment. Overseeing the community care functions, you will drive an effective, efficient, and scalable operation that is always focused on delivering superior service and continuous progress.Travel: The position will require travel within the designated region; and may have additional intrastate and/or interstate travel requirements to work at other locations as needed to perform your duties.You will be based out of Tea Gardens and look after our client portfolio in that area plus: Port Macquarie, the Hunter region and Newcastle and be supported by a team of five direct reports.This is a hybrid role with 2 days working from home.ExpectationsSupport your team to implement the quality improvements processes and effective workflow processesHave experience in the prevention of risk and risk remediation strategiesBring innovative ideas to improve business performance and operationsBe a strong communicator with clear directivesHave superior organisational skills to juggle many tasks simultaneouslyInspire a clear focus on customer service and person-centred supportsBe passionate about leading, coaching, and motivating teamsBe able to connect and engage with others by establishing trust and rapport, building credibility through effective communication and collaborationHave forward thinking with a strong client focus to ensure our customers are at the heart of everything we doHave a sound understanding of financials and managing budgetsBe well organised with exceptional communication capability and thrive in a fast-paced highly rewarding environmentHave the ability to lead, inspire and motivate geographically dispersed team membersYou Will HaveExperience in a community or social welfare-based sector with government fundingHave minimum 3-5 years operations experience - must include experience working with high-risk clientsSignificant and demonstrable experience as a people leaderCustomer centric focus and passionate about delivering innovative holistic care and services for the benefit of the client, employees, and the communityDemonstrated successful management of teams through your highly developed leadership, communication, and collaboration skills''Hands-on'' experience where you have successfully navigated through challenges to achieve objectives, analyse data, and identify risksCrucial to your success in this role is your demonstrated people leadership, and your ability to build productive relationships with stakeholders and deliver superior outcomesBenefitsNot-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and moreFitness PassportTravel costs coveredStaff discounts across 700 select retail stores through Maxxia RewardsLeave Loading - 17.5% pay top up on paid leaveCareer development and progression opportunities across all areas of RSL LifeCareIt is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.Our Commitment To Diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.Location: HC Tea Gardens#J-18808-Ljbffr