Become part of a proudly Australian-owned manufacturing organisation. Be the voice that provides expertise to the end user. Turn complex technical standards into clear, usable guidance for customers and internal teams. Weathertex is different because quality is designed in from the start, not checked at the end. And the same philosophy applies to our people. This is a stable, longterm role within a proudly Australianowned manufacturer, where you''ll be supported to build a meaningful career, learn from highly skilled technical mentors, and grow your capability over time in a positive, downtoearth and supportive culture.ResponsibilitiesProviding responsive, professional technical and customer support via phone and email.Reviewing, interpreting and applying the National Construction Code, identifying what is relevant to Weathertex systems.Translating complex compliance and technical detail into clear, practical advice customers can actually use.Drafting, updating and auditing technical manuals and instruction documents so they make sense in the real world. Yes, there are manuals. Yes, they matter. And yes, someone needs to make sure customers understand how to use them correctly.Helping customers understand how Weathertex products fit into the broader building ecosystem, from internal and external walls through to rooflines, interfaces and finishes.Supporting customers from enquiry through to installation.QualificationsA construction tradie coming off the tools (yes, those hot summer days), or someone with a solid technical background gained within the building materials industry.Know your way around nail guns, screws, fixings, paints or coatings.Enjoy figuring out how things work, and explaining them clearly and patiently to others.Take pride in providing great service, even when the question has been asked for the tenth time.Bring an inquisitive, solutionsfocused mindset and a calm, helpful approach to problemsolving.About Your New OrganisationWeathertex has a rich history dating back to 1939. 100% Australian owned and manufactured, with a betterthanzero carbon footprint, Weathertex produces highquality timber cladding, weatherboard and architectural panels trusted by builders, architects and designers globally. This role offers genuine stability, autonomy and the opportunity to shape your own groove over time, while being a trusted technical voice for both customers and the business.Your next steps: If you have a CV, click ''apply'' to be considered for this role. If you don''t have an uptodate CV please reach out.Sophie Farmer - [email protected] and Paul Sneddon - [email protected] Reference Number BH-61261#J-18808-Ljbffr
Job Title
Technical Support Coordinator