Job Title

Customer Service Officer (Heavy Lifting & Rigging)Join the Bullivants team as a Customer Service Officer (Heavy Lifting & Rigging). Based onsite at Bullivants Eastern Creek, you will play a frontline role in delivering an exceptional customer experience through the resolution of queries, order and quote processing, and connecting customers to products both in the branch and via phone or email. This permanent, fulltime position follows a MondayFriday roster.About The RoleResolve sales enquiries within the branch or via phone and email.Build engaging relationships with customers and internal stakeholders daily.Process and enter customer orders and quotes, handling endtoend interactions.Provide product information and crosssell where required.Ensure customer requests are actioned within allocated timeframes.To Be Successful, You Will HavePrevious experience within a sales or customerservice environment.Ability to work unsupervised in a small team.Excellent oral and written communication skills.Comprehensive computer literacy, specifically with Excel and Word.Strong timemanagement skills and a solutionfocused approach to problem solving.Safety minded and promotes all things safety within the branch.Experience in the lifting and heavy rigging industry (advantageous).About UsCareer development and progression pathways.Opportunities to learn and grow.A supportive network of stakeholders.Discounts to Bunnings, Kmart, Officeworks and other corporate partners.Long and shortterm incentives.Next StepsIf you meet most of the criteria above and would like to be considered for this opportunity, please send your application today. We will contact suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks, including a police check, preemployment medical assessment, and/or drug & alcohol testing.Bullivants promotes diversity and inclusion across workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community, and people with disabilities. Bullivants does not accept unsolicited applications; all applications should be made directly through the Bullivants Careers website.#J-18808-Ljbffr