Job Title

OverviewOur client is seeking to engage a Pharmacy Assistant with prior experience working as a Dispensary Technician within a community or hospital pharmacy environment. The successful candidate will have a strong understanding of the Australian Pharmaceutical Benefits Scheme (PBS) and demonstrate the ability to work effectively in a fastpaced setting, following established procedures to progress work accurately and efficiently.Key requirementsExperience in 24/7 contact centre operationsStrong interpersonal and organisational skillsWell-developed written and verbal communication skillsExperience with Microsoft Office ApplicationsCommencement DateJanuary 2026 onwardsCompletion DateJune 2026Options to extend12 monthsLocationBrisbane, QLDDuty And ResponsibilitiesEffectively operate in a high volume and high paced 24/7, 365 days a year call centre environment answering queries and providing relevant approvals received through the RPBS Authority Line.Provide high quality and timely advice for pharmaceutical issues.Work collaboratively within a team environment to respond to enquiries from the veteran community and liaise with a range of internal and external stakeholders on our client''s pharmaceutical program matters.Participate in relevant training including mandatory e-learning modules, team meetings and ad-hoc workshops.Be involved and contribute towards workplace innovation including ongoing streamlining of existing processes, to ensure continued high quality client service delivery and an environment of continuous development.Use established policy and procedures to work with healthcare professionals and clients on unique healthcare matters;Complete administrative tasks including filing, data entry tasks and other administrative support.Mandatory QualificationsCertificate III in Community Pharmacy or equivalentHow to applyApply directly or for more information on this role, please contact Kalpana Palaniyappa via [email protected] is an equal opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander peoples.Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:www.linkedin.com/company/calleoresourcingwww.calleo.com.au#J-18808-Ljbffr