Job Title

Customer Service OfficerDescriptionJoin Our Team as a Customer Service Officer! You will play a vital role in assisting our Council Operations Assistant Manager and coordinating the daily reception operations in Pine Creek Community.This is your chance to shine by addressing customer queries efficiently and with a smile, whether in person, over the phone, or through email. We want someone who enjoys helping others, maintains a safe and welcoming environment, follows all Council policies, and ensures a valued experience for all staff and community members.LocationPine Creek, Northern Territory Full-timeResponsibilitiesFriendly face and voice of the Council Office.Supportive community-focused environment.Ensure all Council policies are followed.Maintain a safe, welcoming environment for staff and community.Address customer queries with efficiency and a smile.QualificationsProficient in Microsoft Office and comfortable with technology.Strong phone manners and excellent communication skills.Basic understanding of customer service principles.Team player who can work independently when needed.Familiarity with WHS regulations is a plus.Strong interpersonal skills and personal integrity.Friendly disposition, passion for customer service, and ability to multitask under pressure.What''s in it for YouRemuneration starting from $50,815 to $57,356, plus superannuation. Perks include remote area allowance, salary sacrifice options, 6 weeks annual leave, and 10 days personal leave.About Victoria Daly Regional CouncilAt Victoria Daly Regional Council, we''re not just about local government; we''re about making a difference. We''re a forward-thinking organisation that believes in providing exceptional service and support to our community. Our mission is to leverage technology to enhance operational efficiency and community engagement, ensuring that we meet the needs of those we serve. Our dynamic team is passionate about delivering high-quality services and fostering a workplace that nurtures collaboration and professional growth.ApplicationApplications close: 30th October 2025.#J-18808-Ljbffr